Job Description

Summary


We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity. This candidate should have previous Housekeeping experience as they have to be able to inspect the quality and cleanliness are up to the Thompson standards. This candidate must be energetic, detailed and meticulous in following Thompson cleanliness standards and have great interpersonal and verbal communication skills.

Essential Duties/Tasks/Responsibilities

Inspect the cleaning and servicing of guestrooms and public areas Assign special projects as directed by the Director of Housekeeping. Report any needed repairs or discrepancies of guest rooms. Ensure that all Guest Room Attendants have appropriate supplies and linens. Assist in the cleaning of guest rooms when necessary. Assist in processing AM and PM room status reports. Ensure that the Guest Room Attendant's linen cart is neat and well organized. Ensure that linen closets on guest room floors are completely stocked. Maintain supply cage stock, neat and clean at all times. Must have all guest rooms punched in via the phone after completion. Ensure VIP rooms are inspected ASAP. Ensure check out/vacated rooms are a priority. Knowledge of hotel, facilities and events. All other duties as assigned by leadership

Knowledge/ Skills

Generates alignment - Ensures proper time and effort is spent to build high level performance and consistency throughout collection. Leads with courage - Provides a culture of accountability. Execution of plans - Utilizes our systems, tools and resources to accomplish results and achieve goals Strong level of written, verbal, and interpersonal communication skills. Ability to prioritize and organize work assignments Ability to balance a variety of tasks while maintaining the highest of quality standards Ability to read and recognize various tools and chemicals used throughout the cleaning process

Minimum Qualifications

Ability to read, write and speak English. Previous experience in Housekeeping Ability to maintain 4-Diamond level cleanliness standards Ability to work with management on special projects Strong attention to detail with a sense of urgency as required Must be able to lift a minimum of 50lbs Must be able to push or pull a minimum of 75lbs Must be able to communicate via radio and phone as needed

Work Environment/Conditions

Must be comfortable working in a shared space, with constant noise, without the use of a private office. Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.

Physical Demands

While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis. * Push, pull, and lift up to 50lbs on a weekly basis.