Job Description

Role Purpose

As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get a bit of last minute work done.

Key Accountabilities

You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests. Help guests - you'll be happy to help if someone needs a toothbrush or directions for example. Keep your supervisor updated on room service progress and alert them to any repairs needed Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed. Be organized - keep on top of supplies and amenities and always try to minimize waste. Reunite items with owners - and log any lost and found property. Look smart - wear your uniform with pride. Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. Report, turn in, and/or log all lost and found items according to established procedures. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. May regularly assist with deep cleaning projects. May have turndown duties. May assist with other duties as assigned.

Key Skills & Experiences

It's a physical role and you'll be on your feet most of the day, so fitness is important. Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects. You'll might need to bend and kneel to complete some activities. Literacy skills - reading, writing and basic math skills. Flexible attitude to shifts - you may need to work nights, weekends and/or holidays.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

At Holiday Inn Express, we're all about travel that's simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Job Type: Part-time

Pay: $12.65 per hour

Benefits:

Employee discount Flexible schedule Paid time off
Work Location: In person