Job Description

Hotel Eastlund is seeking a motivated and relationship-driven Sales Manager to join our team. This onsite role is ideal for a sales professional who excels at building business, developing client partnerships, and directly contributing to the hotel's revenue performance. The Sales Manager will proactively solicit new accounts, grow assigned market segments, and support the Director of Sales in achieving room revenue goals. Success in this role requires strong follow-through, disciplined prospecting, and the ability to represent the hotel professionally within the community. Responsibilities: What You'll Do o Achieve assigned sales and revenue targets o Prospect, qualify, and secure new room business through phone, email, and in-person outreach o Conduct sales calls, property tours, and occasional client entertainment o Maintain and grow relationships with existing accounts while identifying new opportunities o Develop and follow a structured weekly sales plan for calls, follow-ups, and lead management o Monitor market trends and support strategic sales initiatives o Negotiate contracts that align with hotel goals and support long-term client relationships o Prepare required reports accurately and on time o Partner with internal departments to ensure seamless service delivery o Participate in community organizations, CVB initiatives, and industry networking o Support sales blitzes, promotions, and other targeted campaigns o Maintain organized and accurate documentation in approved systems o Represent the hotel with professionalism, strong communication skills, and a service-first approach o Perform additional duties as assigned by the Director of Sales or General Manager Qualifications: What We're Looking For o Minimum 3 years of progressive hotel sales experience with a record of revenue success o Strong organizational skills and the ability to manage multiple priorities o Proven relationship-building and customer service skills o Working knowledge of hotel contracts, terminology, and administrative procedures o Proficiency with Windows-based systems and standard office software o Previous supervisory experience preferred o Experience with major hotel brands is a plus o Strong written and verbal communication skills, including reporting and presenting o Ability to think strategically, problem-solve, and remain composed under pressure Schedule & Work Environment o Full-time, exempt position o Monday-Friday schedule, with occasional local travel o On-site at one hotel location o Ability to lift up to 25 lbs as needed Benefits o Health, dental, and vision insurance o Life insurance o Paid time off o Hotel employee discounts About Company: Discover luxury and sophistication at our boutique hotel in downtown Portland's thriving Eastside. Floor-to-ceiling windows fill the hotel with natural light. Sleek, modern decor creates a vibrant urban atmosphere. Apply today to join our beautiful hotel and amazing team at the Hotel Eastlund.

Skills Required