Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property's Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the 'Rock' in 'Hard Rock', guests are invited to experience the legends of music by exploring Hard Rock's expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!
JOB SUMMARY
The Night Auditor is responsible for reviewing and processing source data to provide accurate and timely entry into hotel systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Processes and records all hotel monetary transaction as well as reviews, organizes, and compiles management reports to ensure the accuracy of guest billings and general ledger transactions
Reconciles all guest folios while identifying and fixing errors
Audits and processes source documents in accordance with established departmental procedures to facilitate timely and accurate recording of hotel and related revenue
Notifies hotel management of any potential discrepancies and assists with research and resolution of problems
Initiates the generation of and coordinates the distribution of various hotel system reports
Performs duties of front desk clerk as needed (i.e., greets and registers guests)
Performs other related duties as assigned
REQUIRED SKILLS AND ABILITIES
Excellent customer service skills
Excellent math and communication skills
Demonstrated knowledge of hotel operations
Knowledge of Microsoft applications, accounting systems, and other computer applications
EDUCATION AND EXPERIENCE
High school diploma or equivalent required
One year of experience in a customer service environment preferred
Must obtain valid gaming license, where applicable
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
The employee is frequently required to sit for the length of the shift.
While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
The employee may be required to lift and/or move up to 25 pounds.
The employee may be required to work long hours, including nights, weekends, and holidays.
The noise level in the work environment is subject to various levels of noise.
The employee may be exposed to smoke when on the floor of the gaming room.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Work With Us
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
Nearest Major Market:
Sioux City
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