Description: Help run the department of first impressions using your problem-solving skills and leadership! Co-ordinate and communicate to ensure guest reservations, requests and standards are met. Ensure each guest enjoys top notch service from the front desk Serve as a role model regarding professionalism and team performance. Lead our Front Desk Team and positively impact lives every day! Benefits: Salaried Position
Weekly Paycheck
401k plus generous company match
Paid Time Off
Health
Dental
Vision
Travel Discounts
Company Scholarships for you or your family
Career Development Opportunity
Bonus Potential
Front Desk Manager General Responsibilities: Supervise the day to day operations of the Front Desk Oversee the training and ongoing performance of the guest service associates Work front desk shifts and assist guests with needs Manage the operations of the front desk in accordance with brand standards Maintain Knowledge of area, events and hotel offerings Maintain good customer relations, answer questions, resolve concerns in a timely manner Maintain communication between departments Participate in sales goals, budgeting process, and monthly Profit & Loss reviews Complete Administrative reports as requested Hilton Garden Inn Burlington is a Maine Course Hospitality property Our Core Values: Integrity ~ Family ~ Fun ~ Respect Requirements: Front Desk Manager Requirements Include: Minimum 2 year hotel experience 1 year Supervisory role experience Good interpersonal skills in person, written and over the phone Excellent problem solving and resolution skills Fluent Communication in English both spoken and written Schedule flexibility \xe2\x80\x93 ability to fill in shifts Availability Nights, Weekends and Holidays Ability to stand and walk for extended periods of time Please attach Resume for consideration PM21
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