Job Description

Job description

Looking for a different work experience?

Our Core Values - what we expect of our team members:

Do it Just | Character

Remarkable Service | Anticipate and Exceed Expectations

Friendly Professionalism | Respectfully Engaged

Positivity | Add Value

Better than Yesterday | Continual Learning

Candor | No Gossip

This means we empower YOU to provide a superior guest experience and will support your decisions. We value your thoughts and ideas. We need and want your input and ideas. We believe work/life balance, job satisfaction, and liking the people you work with are critical to both your well-being and ours.

Our staff love helping others. The location is gorgeous. We are an employee-owned company.

Does this sound even a little bit interesting? Come talk to us

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We are currently looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service we'd like to meet you. Basically, your job is to help create pleasant and memorable stays for our guests.

Responsibilities include but are not limited to:

Perform all check-in and check-out tasks Provide information about our hotel, available rooms, rates and amenities Be a town ambassador by providing expert recommendations about activities, restaurants and shops. Respond to clients' complaints in a timely and professional manner (we provide lots of tools and guidance!) Regularly interact with our housekeeping and maintenance staff to ensure all guest experiences match guests' expectations Help manage online and phone reservations
Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

Employee discount
Work Location: In person