Job Description

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

Requirements:
- Previous experience in hospitality or hotel industry preferred
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficiency in using phone systems and other office equipment
- Knowledge of hotel management software is a plus
- Ability to speak multiple languages is a plus
- Flexibility to work various shifts, including nights, weekends, and holidays

This is an exciting opportunity for individuals who are passionate about providing exceptional guest service. Join our team and be part of creating memorable experiences for our guests. Apply now!

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Ability to Commute:

Allentown, PA 18104 (Required)
Ability to Relocate:

Allentown, PA 18104: Relocate before starting work (Required)
Work Location: In person