Job Description

Job Summary

We are seeking a friendly and enthusiastic Host/Server Assistant to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will excel in guest relations, ensuring a welcoming atmosphere for all patrons while providing exceptional customer service. This role involves managing guest seating, taking orders, and delivering food and beverages with a focus on quality and efficiency.

Responsibilities

Greet guests warmly upon arrival and manage seating arrangements to optimize flow and comfort. Take food and beverage orders accurately using the Aloha POS system. Communicate effectively with kitchen staff to ensure timely preparation and delivery of orders. Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly. Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations. Assist in managing the overall guest experience by ensuring satisfaction throughout their visit. Handle phone calls with professionalism, providing information about menu items and making reservations as needed. Collaborate with team members to create a positive work environment and enhance guest services.

Qualifications

Previous experience in food service or restaurant settings is preferred but not required. Familiarity with Aloha POS or similar point-of-sale systems is advantageous. Strong communication skills with an emphasis on customer service and guest relations. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Excellent phone etiquette and interpersonal skills to engage effectively with guests. A team-oriented attitude with a willingness to help colleagues as needed. Must be able to stand for extended periods and perform tasks that require physical stamina.
Join our team as a Host/Server where your passion for hospitality will shine! We look forward to welcoming you into our vibrant workplace.

Job Type: Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

Employee discount Flexible schedule
Work Location: In person