Job Description

: Host/Host

Duties:
- Greet and welcome guests with a warm and friendly demeanor
- Manage the flow of guests by seating them in an organized and efficient manner
- Provide accurate wait times and monitor the waiting list
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station and lobby area
- Collaborate with servers, bussers, and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary
- Assist with any other duties as assigned by management

Experience:
- Previous experience as a host/host or in a customer service role is preferred
- Familiarity with Toast POS system or similar restaurant management software is a plus
- Strong guest relations skills with a focus on providing excellent hospitality
- Ability to multitask and work in a fast-paced environment
- Excellent phone etiquette and communication skills

We offer competitive pay rates, flexible scheduling, and opportunities for growth. If you have a passion for providing exceptional guest services and enjoy working in a team-oriented environment, we would love to hear from you.

To apply, please submit your resume highlighting your relevant experience to [email protected]

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Work Location: In person