Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.
POSITION SUMMARY
The Host/Hostess is responsible for coordinating and managing all reservations, dining room and banquet seating, guest assistance, guest needs, and the flow of guests in and out of the restaurant.
ESSENTIAL JOB RESPONSIBILITIES
Organize greeting, seating, and exiting of all guests using a professional demeanor.
Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
Professionally and effectively communicate with guests to ensure guest satisfaction.
Maintain guest relationships to promote repeat business.
Implement quick and efficient decisions based on guest and/or restaurant needs.
Provide the highest quality service to guests at all times.
Awareness of all guests' needs, reservation needs, and restaurant needs at all times.
Create and maintain a database with local concierges.
Utilizing Open Table/Resy to the best of its capacities.
Maintain the integrity of service.
Other tasks as assigned by management.
KNOWLEDGE, EXPERIENCE, AND SKILLS
Previous experience in a similar role
Displays a pleasant and cheerful disposition
Able to communicate professionally and effectively with both guests and staff
Must be capable of operating department-specific software and applications
Must be able to stand and or walk for long periods of time without sitting
Dedication to delivering exceptional hospitality and guest satisfaction
Excellent interpersonal and communication skills
Well-organized with precise attention to detail
Capable of following directions and executing tasks effectively
Commitment to maintaining high standards of cleanliness in both workspace and service areas
Professional and polished demeanor
Ability to work both independently and in a team environment
Operate ethically to protect the assets and image of the company
Strong work ethic, team player, and customer-focused approach
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must be passionate, entrepreneurial, and dedicated to success
COMPENSATION
The base pay range for this position is $22 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Jean-Georges is an Equal Opportunity Employer.
More detail about Jean-Georges part of Restaurants by Jean-Georges
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