Job Summary:
We are seeking a friendly and professional Host/Host to join our team. The ideal candidate will have a passion for providing exceptional guest service in a hospitality setting.
Responsibilities:
- Greet guests with a warm welcome and provide assistance as needed
- Manage reservations and seating arrangements efficiently
- Maintain cleanliness and organization of the host stand and lobby area
- Answer phone calls with professionalism and assist callers with inquiries
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest relations effectively to enhance the overall dining experience
Qualifications:
- Previous experience in guest services, food service, or hospitality is preferred
- Strong customer service skills with the ability to help guests promptly and courteously
- Proficiency in using Point of Sale (POS) systems is a plus
- Excellent phone etiquette and communication skills
- Ability to work well under pressure in a fast-paced environment
- Knowledge of restaurant or hotel operations is advantageous
Join our team and enjoy the opportunity to work in a dynamic hospitality environment where you can showcase your customer service skills and contribute to creating memorable guest experiences.
Job Types: Full-time, Part-time
Pay: $16.58 - $19.96 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance
Work Location: In person
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