Job Description

Let the Good Times "Rock & Roll" at Wild Wing Cafe. We are search for great people that are interested in the hospitality industry to join our team. If you like working in a cool, upbeat atmosphere, then Wild Wing Cafe is the place to be!

Job Overview

We are seeking a friendly and organized Host/Hostess to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include greeting guests, managing reservations, and coordinating seating arrangements while providing outstanding customer service.

Responsibilities

Greet guests warmly upon arrival and escort them to their tables. Manage reservations and ensure efficient seating arrangements to optimize flow. Communicate effectively with guests regarding wait times and menu options. Assist in maintaining a clean and organized front-of-house area. Collaborate with the kitchen and wait staff to ensure smooth service operations. Handle guest inquiries and concerns with professionalism, enhancing guest relations. Utilize POS systems for managing reservations and tracking guest preferences. Provide support to the food service team as needed, ensuring a seamless dining experience.

Experience

Previous experience in guest services or hospitality is preferred but not required. Strong communication skills with an emphasis on phone etiquette and customer service. Ability to work in a fast-paced environment while maintaining attention to detail. A passion for helping others and creating memorable experiences for guests. Familiarity with food service operations is a plus, particularly in hotel or restaurant settings.

Join us in delivering exceptional hospitality as a Host/Hostess, where your contributions will be valued, and your growth encouraged! Stop in for open interviews on Tuesdays and Thursdays from 2 PM - 4 PM.