Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Summary:

To provide unpaid volunteer services to the hospice patients and their families.

Qualifications:

Excellent communication skills, both verbal and written

Ability to accept the changing needs of a hospice program

Sound judgment in regards to issues of death and dying

Available for training and continuing education

Interacts tactful, diplomatic, and humanistic manner with patients and families

Maintains all scheduled visits and adheres to Continuum Care of King policies and procedures

Responsibilities:

Completes the hospice volunteer training sessions and in-services.

Participates in hospice quality improvement programs.

Submits documentation of volunteer activity in an accurate and timely manner.

Adheres to all company policies and procedures

Communicates appropriate clinical information to the Volunteer Coordinator.

Provides spiritual and emotional support to patients and their families.

Maintains confidentiality of necessary information.

Reports all grievances or complaints made by patients or families to the appropriate persons.

Reports all allegations of patient abuse and/or misappropriation of patient's property to Volunteer Coordinator.

Ensures that all services are provided with respect for patient rights.

Follows standard precautions and infection control procedures.

Reports all accidents and incidents observed to Volunteer Coordinator.

Thinks and acts calmly and logically to meet unusual occurrences of the job.

Communicates effectively with patients and families.

Must wear name badge

Offer privacy when necessary

Provide appropriate touch (on hands)

Contact RN Case Manager or Administrator with patient visit changes