Job Description

We are seeking a compassionate and experienced

Triage RN

to join our Hospice team. This role is essential to delivering timely, patient-centered support by providing

telephone-based symptom assessments

, coordinating care, and serving as a clinical resource for field staff. You'll collaborate closely with patients, families, clinicians, and facility partners to ensure exceptional hospice care and symptom management.

Location:

Office-Based in Ridgefield Connecticut; Hybrid/Remote After Training

Schedule:

Monday-Friday, 8:00 AM-5:00 PM (1-hour lunch, 37.5 hours/week)

Key Responsibilities:

Serve as the central point of contact for triaging

inbound calls from hospice patients, families, and facility staff

Provide

clinical assessments over the phone

, determining urgency and next steps in collaboration with the care team Coordinate home visits, urgent interventions, and medication changes based on clinical needs Maintain timely and accurate

documentation in the EMR (HomeCare HomeBase)

Receive and deliver shift change reports, ensuring continuity of care across the team Collaborate with hospice team coordinators, field nurses, and physicians to manage visit scheduling and patient follow-up Perform

chart audits and assist with clinical workflow tasks

, such as pushing new admissions (SOC) to calendars, entering physician orders, and monitoring compliance timelines Participate in periodic in-person team meetings and provide in-office coverage as requested Contribute to continuous improvement by identifying workflow challenges and supporting quality initiatives

What We're Looking For:

Licensed Registered Nurse in the State of Connecticut

Hospice nursing experience required

; strong knowledge of hospice philosophy and end-of-life symptom management

BSN and/or CHPN certification preferred

Strong

telephone triage and clinical assessment skills

Confident decision-maker with the ability to remain calm and compassionate during emotionally charged or time-sensitive situations Proficient with

clinical documentation and EMR systems

(HomeCare HomeBase experience a plus) Understanding of

Medicare Conditions of Participation, HIPAA

, and

CHAP Standards

Excellent interpersonal, organizational, and communication skills

Why Join Us?

Opportunity to make a meaningful impact in the lives of patients and families during a critical time Structured onboarding and support from an experienced hospice leadership team

Hybrid remote work flexibility

after training and performance review A collaborative, mission-driven team committed to excellence in hospice care

Benefits of Working at RVNAhealth

RVNAhealth is committed to providing an exceptional, supportive, and progressive work environment for each employee. We offer:Competitive compensation Extensive benefits, including medical, dental and vision insurance, a 403(b) plan with matching contributions, life and disability insurance plans Paid time off Personal Wellness Days A supportive and employee-centric culture Comprehensive orientation Career path Ongoing educational, training and certification opportunities Wellness programs

Compensation:

The pay range listed represents RVNAhealth's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications.


RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.