Job Description

What We Offer:

Location:

Glen Kiser Hospice House, Salisbury, NC

Schedule:

Monday-Friday 8:00am-5:00pm

Call/Weekends/Holidays:

Call every 8-9th weekend, Hoilday rotation including one major and one minor holiday a year


What We're Looking For:

Education:

4 Year / Bachelors Degree, required. Bachelors Degree in Nursing, required. Graduate Degree, preferred.

Experience:

+ Two years demonstrated leadership experience, preferred.
+ Three years clinical RN experience in an acute care setting, preferred.

Licensure/Certification:

+ Current RN licensure in appropriate state, required.
+ NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.
+ Board certification in area of practice, preferred.

Additional Skills (required):

Understands and applies: current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; customer needs and expectations and knowledge for improvement to exceed customer expectations; principles of change management.

What You'll Do:

The Hospice Nurse Manager provides leadership and oversight for the Glen Kiser Hospice House facility, which includes 6 inpatient beds (capacity for 9), respite care, and routine hospice services. This role ensures high-quality, compassionate care for patients in the inpatient setting, as well as those receiving hospice services in home or long-term care (LTC) environments. The Nurse Manager supervises a multidisciplinary team and is responsible for operational, clinical, and regulatory compliance.

Leadership & Management

Oversee daily operations of the Glen Kiser Hospice facility and community-based hospice services. Manage a team of approximately

40 staff members

, including RNs, LPNs, CNAs, and support staff. Ensure appropriate

staffing, scheduling, and coverage

for inpatient and community-based care. Conduct

performance evaluations

, coaching, and professional development for team members. Address and resolve

patient/family complaints and feedback

promptly and professionally.

Clinical Oversight

Maintain compliance with

Joint Commission standards for Hospice

and other regulatory requirements. Provide clinical guidance and support to nursing staff, ensuring adherence to hospice philosophy and best practices. May perform

bedside care or home visits

as needed to support patient care and team operations.

Quality & Safety

Participate in

safety and advisory boards

to promote a culture of safety and continuous improvement. Lead

task forces

(e.g., fall prevention) and implement quality improvement initiatives. Monitor and evaluate patient outcomes, staff performance, and operational efficiency.

Collaboration & Communication

Foster strong relationships with patients, families, and interdisciplinary team members. Serve as a liaison between hospice leadership and staff, ensuring clear communication of goals and expectations.
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Qualifications:

Minimum of 3 years of hospice or palliative care experience preferred; leadership experience preferred. Strong knowledge of hospice regulations, Joint Commission standards, and best practices. Excellent organizational, communication, and leadership skills. Ability to manage multiple priorities and lead a diverse team across inpatient and community settings. Experience with scheduling systems and staffing models. * Familiarity with quality improvement processes and safety initiatives.Compassionate approach to end-of-life care and family support.