Initiates the recruiting and hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation.
Orients and trains caregivers and maintains current caregiver files in accordance with policies and procedures.
Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.
Enters, maintains, and corrects employee and payroll data into the computer.
Supervises caregivers and completes performance appraisals for caregivers at specified intervals. Responsible for employment decisions including hiring and termination.
Understands and adheres to established FirstLight Home Care policies and procedures.
May perform continuing and on-going caregiver training.
Understands and adheres to state and federal labor laws as they pertain to home care agencies.
Effectively establish a rapport with employees and partners
Recruit, train and retain employees
Understand, adhere and reinforce established FirstLight policies and procedures
Maintain employee benefit programs and contracts, and recommend new programs to management
Take initiative and determine actions to meet goals
QUALIFICATIONS:
1. H.S. Diploma or GED, some college or two years related experience and/or training preferred.
2. Experience in home care or knowledge of the health care industry preferred.
3. Previous management experience preferred.
4. Prior scheduling experience preferred.
5. Requires proficiency in computer skills.
6. Have a sympathetic attitude toward the care of the sick and elderly.
7. Ability to carry out directions, read, and write.
8. Maturity and ability to deal effectively with the demands of the job.
9. Must possess and demonstrate excellent communication, leadership and organizational skills, and customer service techniques.
10. Must perform and manage multiple responsibilities concurrently and work well under pressure.