High Ride Cycle Studio Manager
Edgewater, CO, United States
Job Description
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OVERVIEW We are seeking a highly organized and detail-oriented Studio Manager to join our team. As a Studio Manager, you will be responsible for overseeing the daily operations of our studio, ensuring smooth functioning and exceptional customer service. This is a key role that requires strong administrative skills, retail sales experience, and the ability to effectively manage a team. RESPONSIBILITIES
- Manage all daily operations at High Ride
- Recruit, interview, train, manage, and nurture a team of Studio Assistants to enhance customer experiences and foster a vibrant community
- Serve as the welcoming face of High Ride, delivering exceptional customer service
- Utilize Mariana Tek for client check-ins, report generation, schedule updates, and membership and merchandise sales
- Execute opening and closing tasks, ensuring studio cleanliness
- Monitor sales performance and implement strategies to achieve sales targets
- Devise and implement sales and conversion strategies to boost utilization and retention
- Implement retention processes to pleasantly surprise and retain both new and existing members
- Develop and implement effective marketing strategies to promote the studio and increase customer base
- Establish community partnerships with local businesses and apartments for events, fostering brand love and community awareness
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Contribute to the High Ride community by riding classes, participating in in studio and out of studio events, and being an encouraging presence inside and outside of the studio
- Excellent communication skills
- Excellent phone etiquette and customer service skills
- Strong organizational and multitasking abilities
- Proven experience in a managerial or supervisory role, preferably in a fitness or boutique studio setting.
- Leadership skills to motivate and manage a team
- Experience in sales and marketing preferably within the fitness industry to promote the studio and increase membership.
- Knowledge of grassroots, community outreach, and partnership strategies.
- Strong organizational abilities to manage studio schedule and studio operations efficiently.
- Ability to effectively recruit, train, and manage a team
- Attention to detail to ensure the cleanliness and maintenance of the studio space and equipment.
- Edgewater, CO 80214 (Required)
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Job Detail
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Job IdJD4385473
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEdgewater, CO, United States
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EducationNot mentioned