Job Description

Description
This is a non-permanent, full-time Healthcare Shortage Designation Coordinator - Health Service Consultant 2 (HSC 2) position and is expected to last up to twelve (12) months from the date of hire.
The Opportunity:
Join the Center for Access to Whole Person Care within the Health Workforce & Primary Care team, where you'll play a vital role in addressing healthcare workforce shortages across Washington State. This position supports workforce analysis, coordination, and planning by collecting, validating, and analyzing data to inform federal shortage designations, including Health Professional Shortage Areas (HPSA), Medically Underserved Areas and Populations (MUA/P), and Maternity Care Target Areas (MCTA). You'll also assist with National Health Service Corps (NHSC) site applications and contribute to broader statewide workforce development efforts that improve access to care.
KEY RESPONSIBILITIES:

• Coordinate Medicaid Provider Validation Process and Shortage Designation Efforts

• Prepare for Medicaid Provider Survey distribution by validating HPSA-eligible provider types and creating mailing lists.
• Track survey responses via mail and follow up as needed to ensure required response rates.
• Maintain working knowledge of federal shortage designation processes and database systems.
• Support National Health Service Corps (NHSC) Program Management

• Review new NHSC site applications and existing site recertifications.
• Maintain knowledge of NHSC program requirements and application procedures.
• Provide technical assistance to providers and partners via email, phone, or virtual office hours.
• Data Management, Analysis, and Reporting

• Assist with managing the Statewide Rational Service Area (SRSA) plan, including mapping and data entry in federal systems.
• Prepare, analyze, and upload provider survey data into federal databases to support accurate shortage area designations.

WHY YOU'LL LOVE THIS ROLE:
This position combines analytical work with meaningful public service. You'll contribute to efforts that directly impact healthcare access and equity across Washington State. As part of a collaborative, mission-driven team, you'll help ensure that communities, especially those in underserved and rural areas, have access to the healthcare professionals they need.
EXPECTATIONS AND RESPONSIBILITIES:
You'll work both independently and collaboratively to meet federal reporting timelines and ensure data accuracy. Attention to detail, strong communication, and organizational skills are essential. Expect to engage with healthcare providers, local organizations, and federal partners while balancing multiple projects and deadlines in a dynamic, data-driven environment.
THE IDEAL CANDIDATE:
The ideal candidate is detail-oriented, analytical, and motivated by public health and health equity. You excel at managing data, interpreting complex program requirements, and maintaining clear communication with partners and providers. Experience in healthcare workforce analysis, data management, or public health programs is a plus, along with a genuine interest in improving access to care across Washington's diverse communities.
Location and Flexibility
Join our on-site team to collaborate directly with colleagues and be part of our dynamic workplace environment. This position requires working onsite and in-person at our Tumwater, WA approximately 2-4 times a month.
REQUIRED QUALIFICATIONS
We value all relevant experience (paid or unpaid) and encourage applicants from all backgrounds. You must meet at least ONE of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. While "Preferred Experience" is not required, these skills or experiences can help you stand out as a candidate.
Option 1: Bachelor's degree in public health, public administration, social sciences, health sciences or related field; AND Two (2) years of experience in the collection, management, and analysis of data in a public health setting.
Option 2: Four (4) or more years of experience in the collection, management, and analysis of data in a public health setting.
Additional Required Knowledge, Skills, Abilities, and Experience:

• Program support experience that includes coordinating and implementing program activities and reporting progress to program managers, summarizing complex information for deliverables.
• Experience will include practical skills in MS Excel for spreadsheet tasks, database management, MS Word for document creation and formatting, and Microsoft Outlook or similar email systems for electronic correspondence.
• Experience using data systems, which includes tasks such as entering data, mapping data, and validation.

Preferred/Desired Knowledge, Skills, Abilities, and Experience:

• 2 years of experience in healthcare workforce planning, healthcare program support, or public health analytics.
• Experience with federal and state healthcare workforce programs, including those related to shortage designations and National Health Service Corps (NHSC) programs.
• Understanding of healthcare access and delivery systems, particularly in rural or underserved areas.
• Use of healthcare provider data systems or geospatial mapping tools (e.g., HRSA's shortage designation database, GIS), providing data analysis and using reporting tools (e.g., Excel, Access, Power BI, or similar).

We are the Washington State Department of Health (DOH)
We're nearly 2,000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience. At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We're passionate people who are driven to make a difference in public health. To learn more about the DOH please visit and connect with us on , , and our blog, .
Benefits and Lifestyle
We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting .
Conditions of Employment:
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
I am prepared, with or without accommodations, to do the following:

• Commit to a full-time 40-hour workweek schedule (flexible work schedule requests must be approved supervisor).
• Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
• Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.
• This position is eligible for teleworking.
• Perform my job duties either remotely from home or in-person at the designated DOH site location.
• Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state. You must be able to legally drive a vehicle or arrange alternative transportation for state business.
• Engage in emergency response exercises and high-priority assignments as assigned during emergency events.

APPLICATION DIRECTIONS:
To apply, click "Apply" and complete the application. Attach your resume, and cover letter.
In your Applicant Profile, include at least three professional references (including a supervisor, a peer, and someone you've supervised or led, if applicable). Please do not include private information such as a social security number or year of birth.
Do attach the following:

• Resume
• Cover letter
• DD-214 (if applicable)

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year
Do not include or attach the following - these documents or details will not be reviewed:

• REMOVE personal photos - do not submit any documents containing personal photos.
• Transcripts (unless specifically requested in the Application Directions)
• Certifications or Diplomas
• Projects or Portfolios
• Letters of Recommendation

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations: If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Andrea Thieme at and referencethe assigned "DOHXXXX" recruitment number.
Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.

Skills Required