Job Description

Posting Details



Interviews are expected to be conducted within two weeks of closing date.



This job posting may be used to fill multiple vacancies.



Our Vision



Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.



Our Mission



We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.



Our Goals



Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.



Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.



Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.



Build the best team in state government by supporting employees continuous growth and wellness.



Why does the job exist?

The Healthcare Program Coordinator will:

Assist with operational functions for the Justice-Involved Utilization of State Transition Healthcare (JUST Health) and Short-Term Medicaid for Incarcerated Individuals (STMII) programs;



Troubleshoot and correct the suspension, eligibility and enrollment spans for JUST Health and Presumptive Eligibility Medicaid clients;



Research and resolve problem inquires received via e-mail or phone;



Provide program support for Medicaid's presumptive eligibility program and any other Medicaid Communication and Education initiatives.



How does it get done?

The Healthcare Program Coordinator is responsible for:

Conducting extensive research and analysis;



Updating suspensions and reinstatements for the JUST Health program;



Resolving complex recipient eligibility issues requiring the use of multiple systems;



Evaluating and proposing changes to the Medicaid eligibility systems;



Serving as a team leader on works groups, special projects and assignments.



Who are the customers?



Medicaid recipients;



Stakeholders;



The general public.



Ideal Candidate



Medicaid recipients;



Stakeholders;



The general public.



Minimum Qualification



High school diploma or equivalent and six (6) months experience with a public assistance program, medical, healthcare, educational, and/or state facility working with policies and procedures, conducting analysis/research, and/or providing or requesting information from the general public. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) months may substitute for the required experience.

Employment Requirements



Must possess and maintain a valid Driver's License.



Must obtain and maintain a Defensive Driving certification.

Working Conditions



Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage.

Supplemental Information



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Agency Contact Information:

Jolene Jaffa, (505) 690-9920. Email



For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.



Bargaining Unit Position



This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.