Job Description

The Job
Arrowhead Regional Medical Center (ARMC) is recruiting for a Healthcare Program Administrator who develops, plans, coordinates, and maintains hospital-wide risk management and patient safety initiatives to support quality care, regulatory compliance, and organizational integrity at Arrowhead Regional Medical Center (ARMC), an acute care teaching hospital. This position plays a critical role in identifying, analyzing, and mitigating risks to patients, visitors, staff, and the organization. The incumbent works collaboratively with leadership, medical staff, and regulatory agencies to ensure compliance with laws, accreditation standards, and best practices in healthcare risk management.
The Risk Management Healthcare Program Administrator functions with a high degree of independence, overseeing confidential and complex programs designed to minimize liability, improve patient safety outcomes, and ensure compliance with state, federal, and accreditation requirements. The position may supervise a small support team and reports directly to a department manager or administrator. This recruitment will be used to fill vacancies within ARMC's Risk Management Department.
Duties include, but are not limited to, the following:

• Plan, implement, and oversee ARMC's risk management programs, including incident reporting, event investigations, claims management, and compliance initiatives.
• Collect, analyze, and trend incident and claims data; prepare reports and develop key performance indicators to reduce risk exposure.
• Monitor healthcare regulations and accreditation standards; develop and implement policies and procedures to ensure compliance.
• Conduct investigations of adverse events, near misses, and complaints; identify root causes and recommend corrective actions.
• Coordinate with legal counsel, insurance carriers, and internal departments on liability claims and potential litigation.
• Develop and deliver risk management and patient safety education programs for staff and medical personnel.
• Serve as a member or chair of hospital committees such as Risk Management, Patient Safety and Quality, or Regulatory Readiness.
• Review, draft, and update hospital policies to align with current regulations and best practices.
• Act as a liaison and resource to departments, administrators, and medical staff on risk management issues.
• Coordinate and participate in accreditation surveys to ensure compliance with applicable standards.
• Identify opportunities for process improvement and collaborate with teams to enhance safety and reduce liability.
• Supervise and evaluate support staff as assigned, providing training and professional development.
• Stay current with healthcare risk management trends and regulatory updates through conferences, seminars, and professional development.

*Official Title: Healthcare Program Administrator. To learn more, go to the .
ARROWHEAD REGIONAL MEDICAL CENTER
ARMC is a state-of-the-art 456 bed university-affiliated teaching medical center featuring the newest in technology in the field of patient care. ARMC is host to a 24-hour Emergency Department providing more than 90,000 annual visits, a Level I Trauma Center verified by the American College of Surgeons, a Regional Burn Center, Behavioral Health Services, Outpatient Specialty Clinics and four Primary Care Family Health Centers (FHC). The FHCs offer comprehensive primary care medical services to individuals and families of all age groups. The FHCs are staffed with experienced attending physicians and resident physicians from the Medical Center. ARMC is a Primary Stroke Center and has a Baby Friendly designation from Baby-Friendly USA with over 2800 births per year. The Neonatal Intensive Care is a 30 bed Community California Children's Services certified unit.
EXCELLENT BENEFITS & RETIREMENT
Benefits Overview
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS

• Medical & Dental: Family Coverage
• Vision: Employee Coverage
• Premium subsidies to offset health costs
• Flexible Spending Account: Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect Attendance Leave
• Flexible work schedules (in some departments)

• Generous pension
• Retirement reciprocity may be available!
• 457(b) Deferred Compensation
• Retirement Medical Trust (RMT)

DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability
Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
Modified Benefit Option (MBO): This benefit option provides full-time employees in
eligible classifications the opportunity to earn a higher hourly rate of pay (above base pay).
Review for more information!
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants selected for these positions must pass a background investigation, drug test, verification of employment history, and education check.
Please note: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Candidates must meet both of the following:
EXPERIENCE: Three (3) years of professional experience in risk management, patient safety, quality improvement, regulatory accreditation and/or compliance in a healthcare or related setting.
-AND-
EDUCATION: A Bachelor's Degree in Healthcare or Business Administration, risk management, Nursing, or a closely related field.
Desired Qualifications
The ideal candidate will possess five (5) years of professional experience in healthcare risk management and demonstrate strong knowledge of healthcare laws, regulations, and accreditation standards, including those established by The Joint Commission, CMS, and CDPH. They should have proven experience conducting risk assessments, investigations, and root cause analyses in an acute care hospital setting. The candidate must exhibit excellent communication, analytical, and collaborative skills to effectively promote patient safety and ensure organizational compliance.
Certification (Preferred): Certified Professional in Healthcare Risk Management (CPHRM) and/or Certified Professional in Patient Safety (CPPS).
Selection Process
Application Procedure: Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, October 31, 2025. It is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.
There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire. The most highly qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include in your application and supplemental questions your experience in meeting the minimum requirements.
All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
If you require technical assistance, follow this link to to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application. EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. For information and instructions to request Veteran's Preference points, please refer to the. .
Exempt Unit-Group D
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits, please click .
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at .

Skills Required