Job Description

Benefits:

401(k) 401(k) matching Bonus based on performance Competitive salary Free food & snacks Paid time off


At Assured Quality Homecare, we believe every family deserves a trusted partner to help them

navigate the aging journey with confidence, compassion, and clarity

. Our mission is to build lasting relationships that empower families and strengthen the bridge between the healthcare community and exceptional in-home care.



We are more than a homecare agency -- we are advocates, guides, and connectors, helping families make informed, confident decisions at every stage of aging.

About the Role

We're seeking a

Family Support & Partnerships Developer

-- a compassionate, relationship-focused professional who thrives on

building deep connections

,

earning trust

, and

helping families navigate care decisions

during one of life's most emotional transitions.



This is not a sales position in the traditional sense. Instead, it's a

mission-driven liaison role

-- one that blends relationship-building, family advocacy, and thoughtful follow-through. You'll serve as the key bridge between

families, referral partners, and our internal care team

, ensuring that every referral leads to a smooth, supportive experience from first contact through care startup.

What You'll Do

Develop deep, trust-based relationships

with families, referral partners, and community professionals.

Meet directly with families

to understand their needs, assess appropriate care solutions, and

facilitate agreements

-- ensuring they feel supported every step of the way.

Serve as a knowledgeable advocate and guide

, helping families navigate the home care landscape with compassion and confidence. Build and maintain partnerships with

high-conversion referral sources

, including geriatric care managers, elder law attorneys, hospitals, skilled nursing facilities (SNFs), and assisted living communities. Understand the

pain points of referral partners

and collaborate to provide solutions that make their work easier and their clients' transitions smoother. Coordinate closely with internal teams to ensure

referral conversion, timely follow-up, and seamless care startup

. Track all outreach, follow-ups, and relationship touchpoints to ensure accountability and visibility across the team.
Represent Assured Quality Homecare at

community events, educational sessions, and professional gatherings

, sharing resources and building awareness.

Who You Are

Empathetic and an excellent listener

-- you connect naturally with families in moments of vulnerability and transition. A

servant leader

who finds purpose in guiding others, fostering trust, and being a steady, reliable resource.

Meticulous in your follow-up

-- you keep promises, track details, and ensure no opportunity or relationship falls through the cracks.

Dependable, genuine, and positive

, with a "light in the room" presence that puts others at ease. Comfortable navigating emotional conversations with professionalism, empathy, and warmth.
Highly organized and accountable, with strong time management and collaboration skills.
A lifelong learner with curiosity about aging, home care, and healthcare systems.

Qualifications

Bachelor's degree in Business, Marketing, Healthcare, or related field (preferred).

3+ years of experience in

healthcare, senior care, or relationship management

. Proven ability to manage and grow professional relationships in complex, people-centered environments.
Strong communication, presentation, and interpersonal skills.
Working knowledge of CRM tools and Microsoft Office Suite.
Valid driver's license, reliable transportation, and willingness to travel locally

Why You'll Love Working With Us

Be part of a

purpose-driven

team that's changing how families experience aging and care. Join a supportive environment where

empathy, integrity, and excellence

are the standard. Opportunities for professional and leadership growth.
Competitive salary, plus opportunity to earn quarterly

bonuses

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.