Job Description

As a Head of Relations Manager at Urva Prep Center, you'll play a key role in strengthening our relationships with employees, clients, and affiliates. Your responsibilities will include overseeing HR functions, supporting client onboarding and communication, and maintaining partner and affiliate relationships. We're looking for a reliable, detail-oriented professional who thrives on organization, communication, and accountability. This is a people-focused role with opportunities for growth as we continue to expand.

Requirements

Must be 18 years of age or older Prior experience in HR Strong communication skills, both written and verbal Proficiency with basic computer systems (Google Workspace, HR/payroll tools, CRM or similar) Ability to handle confidential information with discretion

Bonuses

Experience with recruiting, interviewing, and onboarding staff Familiarity with warehouse, logistics, or fulfillment center operations Strong problem-solving and conflict-resolution skills Prior experience managing affiliate or partner programs Prior experience working with B2B clients

Responsibilities

Employee Relations

Create and maintain weekly warehouse team schedules Manage payroll and attendance tracking, including assigning attendance errors Recruit and hire new employees when operations requests Ensure compliance with labor laws (breaks, overtime, age restrictions, etc.) and maintain accurate records Call in on-call employees when coverage is needed

Client Relations

Conduct onboarding meetings with new clients and set them up in our software and processes Act as a point of contact for client inquiries, ensuring a smooth experience with our team Support operations by communicating client expectations clearly

Partner & Affiliate Relations

Manage relationships with affiliates, ensuring timely communication and tracking agreements Assist with advertising campaigns that support recruitment and partnerships

Shifts

This is a

part-time salaried position

with standard business hours:

Monday-Friday, 12:00PM-4:00PM Occasional flexibility required for urgent coverage or after-hours communication

Examples of a Bad Fit

We want to be upfront about behaviors that don't work well in this role.

Avoiding difficult conversations or letting performance issues slide Struggling to maintain confidentiality in sensitive HR matters Poor organization leading to missed payroll or scheduling conflicts Lack of follow-through with clients or affiliates

Compensation

This position starts at

$19.00/hr

for approximately

20 hours per week

(part-time).

Opportunities for Raises

Recruiting Success

Filling open roles quickly and maintaining strong employee retention rates.

Client Satisfaction

Consistently positive feedback from client onboarding and account management.

Affiliate Growth

Building strong partnerships that generate measurable results for the business.

Leadership Growth

* Taking initiative in culture-building, policy development, and representing the company's values.