Job Description

Field Support/ Hardware Technicians

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TS/SCI with active polygraph required!

Hours: M-F, 10 am-6 pm

Are you ready to make a meaningful impact with a company that values your technical ambition?

Join us and experience a company where your contributions truly make a difference!



The

Hardware Technician I

provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts site surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in the proper use of hardware. Builds specialized interconnecting cables.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment

Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling

Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems

Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation

Support network upgrade projects or initiatives

Support end-user connectivity needs

Required Skills, Experience, and Education for Level I:

Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate's degree and two (2) years of experience.

+Must be a US CITIZEN.

Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches

Demonstrated ability to read and understand technical manuals and schematics

Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

Able to manage time and priorities effectively

Able to work efficiently with minimal supervision

Proficient in working with end-users remotely

Demonstrated expertise in Microsoft Windows 7 and 10

Familiar with Active Directory security and policies

Excellent analytical and problem-solving skills

Outstanding communication skills to relate with team members and support workers

Must be able to lift 50 lbs.

Must be able to drive a company vehicle.

Must be available to work some 8-hour shift between the hours of 6 am-6 pm, as determined by management.

LEVEL 1.5 Requirements:

Minimum education and experience level: High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associate's degree and two (5) years of experience.

Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus, and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise in Microsoft Windows 7 and 10.

Familiar with Active Directory security and policies.

Excellent analytical and problem-solving skills.

Outstanding communication skills to relate with team members and support workers.

Must be able to drive a company vehicle. Must be available to work an 8-hour shift between the hours of 6 am-and 6 pm, as determined by management.

LEVEL II

Required Skills, Experience, and Education:

High School/GED with seven (7) years of experience.

Equivalent education and experience: Associate's degree and five (5) years of experience.

Must have ONE of the following 8570 certifications: A+ CE, NET+ CE, SSCP

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches

Demonstrated ability to read and understand technical manuals and schematics

Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)

Able to manage time and priorities effectively

Able to work efficiently with minimal supervision

Proficient in working with end-users remotely

Demonstrated expertise in Microsoft Windows 7 and 10

Familiar with Active Directory security and policies

Excellent analytical and problem solving skills

Must be able to drive company vehicle.

Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.

Can also apply to https://flashtg.com/flash-technology-careers

or send resume to dmagruder@flashtg.com.

Approximate Salary Range: $39,400 - $70,200

A variety of factors impact the final salary offered, including, but not limited to, geographic location, contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.

401(k) with 6% company match - VESTS IMMEDIATELY

Medical Insurance (with HSA and HRA options)

Dental and Vision Insurance

Life and Disability Insurance

Complimentary Identity Theft Protection

Tuition/Certification Reimbursement

Paid Time Off

Referral bonuses

And more!

At Flash Technology Group, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. We're committed to your growth and happiness!



Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.