Job Description

The Configuration Team is the heartbeat of Fello's operations. We handle everything from setting up and maintaining devices to managing large-scale deployments across the country. Our work blends technology, precision, and logistics -- ensuring every piece of equipment is updated, tested, and ready to perform before it ever leaves our facility. The team's expertise spans remote device management, cellular data setup, tech inventory organization, and large remote deployments, all done with the attention to detail and reliability our clients depend on.
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About Fello

From iPads and POS devices to on-site setup and support, rent the tech and services you need, only when you need them. We deliver right to you, you send it back when you're done. It couldn't be any easier to plan for your tech needs.
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Description

What you will do:

Configure hardware and software based on customer specifications Ensure hardware is up to date and in working order Remotely deploy and manage hardware to support customer's needs Manage cellular data lines and run reports for rental's usages Repair equipment as needed Ensure all items are held to high quality and in a working manner Work alongside various departments to ensure all orders are prepared and ready for daily outgoing shipments Be flexible and adaptable to changing needs Complete a Project to showcase your learnings from the Internship.

Required Skills:

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Ability to stand for long periods of time Ability and willingness to work independently and in a team environment Strong computer skills and experience with Apple hardware and software. Strong organizational, communication and interpersonal skills Ability to multitask and work quickly under pressure Outgoing and friendly personality Ability to see big picture and desire to grow with us towards those goals

Education or Experience with:

IT support, help desk, or sound/AV technician experience Apple support or certification (ACMT, ACiT, or Apple Store Genius Bar experience) Event production or live event technical setup Computer hardware assembly, testing, or maintenance Coursework in Computer Science, Information Technology, or related field

Internship Components:

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This Internship will be a 3 month internship that provides a rotation through all aspects of the Configuration Team. * This is a non-paid internship, for credits only