The District Manager is responsible for the performance of the Restaurant Management Teams (General Managers, GMTs/GMITs, Shift Managers & Shift Leaders). This role ensures all employees are performing their job responsibilities and meeting expectations in all areas of their job descriptions.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
Ensures each Restaurant Management Team consistently provides a quality product and customer service experience that delivers total Guest satisfaction
Continuously works to improve the skills, knowledge and morale of General Managers and GMTs/GMITs. Works through the General Manager and GMT/GMIT to ensure all employees receive the necessary training to perform their duties
Maximizes financial performance and profit
Ensures that business and personnel practices are within the law and consistent with Company policies and procedures
Models and encourages Company shared values
Demonstrates excellent oral and written communication skills; communicates effectively with all levels of internal and external management
Attends training to remain current on industry trends
Participates in company meetings, webinars and conference calls
Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
Must possess approximately five (5) to seven (7) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant operations (preferably QSR)
BA/BS Degree preferred
Must have a Valid Driver's License and an acceptable DMV report
Must have reliable transportation with proof of insurance
Must have basic knowledge of computers
Must have financial/analytical aptitude including planning, budgeting, scheduling and P&L management experience
Must have excellent planning and time management skills
Must have team building skills
Must have investigative and problem solving skills
Bi-lingual skills are a plus
Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT
Corporate Office fast paced, high volume of activity and a deadline driven environment/ Fast paced environment working with kitchen equipment in tight quarters
PHYSICAL DEMANDS
Sitting for extended periods of time, using telephone, typing and/or operating a computer
Sitting and/or standing for long periods of time at workstation or in restaurants
Travels as needed approximately zero (50)%
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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