Job Description

Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn\xe2\x80\x99t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

The Hair Stylist performs professional cuts, styles, color services and therapeutic hair and scalp treatments. They must possess and maintain knowledge of current hairstyles and trends. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa\xe2\x80\x99s specific hair and scalp service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.

What you will have an opportunity to do:

REPORTS TO: Spa Director

WORK ENVIRONMENT:

Nalu Spa office, front desk, salon

Job involves working:

under variable temperature conditions (or extreme heat or cold). under variable noise levels. outdoors/indoors. around fumes and/or odor hazards. around dust and/or mite hazards. around chemicals.

KEY RELATIONSHIPS:

Internal: Employees in Nalu Spa, Fitness Center

External: Hotel guests and visitors

DUTIES AND RESPONSIBILITIES:

• Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
• Provide consistent professional hair treatments in accordance with spa protocols and accepted certification practices.
• Be flexible with your schedule, supporting the needs of the spa.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
• Uphold the standards of sanitation and sterilization as directed by law and the spa\xe2\x80\x99s policies and procedures.
• Perform prep work and properly clean and restock work area as required.
• Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Handle guest\xe2\x80\x99s questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
• Possess ability to work without direct supervision.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.

• Assist in all areas of spa operation as requested by management.

POSITION REQUIREMENTS:

• Must have enthusiasm and possess excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• Must be a team player.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Must hold and maintain a Hawaii cosmetology/hair dresser license
• Minimum of 2 years experience

PHYSICAL ABILITIES:

Essential:

Exert physical effort in transporting up to (50 pounds). Endure various physical movements throughout the work areas. Reach three feet. Remain in a sitting position and/or an upright or a stationary position for more than 6 hours per day. Satisfactorily communicate with guests, management, and co-workers to their understanding.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Benchmark Turtle Bay Resort