Job Description

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Shift: First Shift

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Worldwide Foundation for Credit Unions / Global Women's Leadership Network:

The Worldwide Foundation for Credit Unions (WFCU) serves as a strategic partner of the World Council of Credit Unions, advancing the global credit union movement through philanthropy, engagement, and


Impact.


WFCU is a separate 501c3 established to advance the shared vision of expanding financial inclusion and providing leadership development programs that promote a vibrant and growing global credit union system. WFCU advances global credit union impact through women's empowerment, youth leadership, disaster relief, professional upskilling and cross-border collaboration.


Global Women's Leadership Network (GWLN) is a program under WFCU focused on the advancement of women in leadership in credit unions/financial cooperatives worldwide. GWLN focuses on elevating women in credit union leadership, addressing the inequality gaps for women, growing the pipeline of leaders and engaging the industry to address issues that are locally, nationally and globally impacting women.

PRIMARY PURPOSE:

The GWLN Membership Coordinator position is responsible for providing membership support services to WFCU's signature programs: GWLN, World Young Credit Union Professionals Network (WYCUP) and the Global Development Education program (Global DE), transforming them from engagement channels into integrated leadership pipelines for the global cooperative movement.


The role is responsible for:


Managing, supporting and growing the GWLN membership base and greater communities (domestically and internationally) Collaborating with key GWLN constituents to manage and grow GWLN localized communities known as Sister Societies Supporting the WYCUP and Global DE Director to best serve these program audiences Providing administrative support to WFCU team

PRIMARY RESPONSIBILITIES:

Global Women's Leadership Network

GWLN Membership and Sister Societies Coordination (65% of role)

Support GWLN Director for overall membership coordination, virtual and in person events[EG1] Develop and implement strategies to retain and recruit new members Manage GWLN inbox, field member and Sister Society inquiries Maintain membership and Sister Society database records (internal CRM and Salesforce) Generate membership reports and deliver analytics for key stakeholders Organize, implement and support the network in establishing new Sister Societies, domestically and internationally Update and distribute Sister Society resource materials annually

WYCUP and Global DE

WYCUP and Global DE Coordination Support (25% of role)

Support WYCUP and Global DE Director for overall coordination Provide support for virtual and in person events

Worldwide Foundation for Credit Unions

(10% of role)

Engagements and Events

Provide administrative and logistical support to WFCU team for in person events, activities and engagement experiences (domestic and international), as needed

Personal Development

Identifies and participates in one (1) credit union development opportunity each year that connects back to purpose of the WOCCU/WFCU mission.

Experience and Skills:

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

Collaboration

Working professionally together with colleagues to create a more meaningful an enjoyable environment. Taking ownership for individual and collaborative work.

People Development

Seeks one's own professional development. Learn from mistakes. Learn from the expertise of others, and develop own skills, responsibilities, and relationships. Accept stretch assignments and challenging opportunities, even when in unfamiliar territory, to better understand the organization.

Compliance

Adherence to World Council/Worldwide Foundation for Credit Unions policies and procedures.

Stewardship

Responsible use of Worldwide Foundation for Credit Unions financial, human, and technical resources.

Respect

Treatment of others in a positive and considerate manner.

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

: An Associate or Bachelor's degree in business management, communications[EG1][LF2] , or a related field or 3-5 years of equivalent experience. Experience in financial services or credit unions a plus. Experience in non-profits a plus. Experience in membership management in a service-oriented industry is a plus.


Ability to lead projects, meetings and to work well with diverse teams Strong attention to detail Ability to think critically and communicate succinctly Able to prioritize, manage and handle multiple projects and deadlines Ability to be positive, self-motivated and a reliable team member

Language Skills

: Fluency in English is required. Bilingual skills not required but a plus.

Mathematic Skills

: Advanced skills not required.

Reasoning Skills:

Ability to deal with conflicting priorities to deliver work that aligns to the organization's purpose and vision.

Computer Skills

: Proficient in MS Office suite. Database software and contact management system experience is desirable.

WORK ENVIRONMENT:

The environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job in a traditional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of the job, the employee is regularly required to sit and is occasionally required to: stand, walk, handle, reach outward and above shoulder, climb, crawl, kneel or squat and bend. The employee must occasionally lift 20 pounds and occasionally push/pull 20 pounds.

CERTIFICATES AND LICENSES

: None.

SUPERVISORY RESPONSIBILITIES

: This position has no supervisory responsibilities.

TRAVEL:

Five to ten days of travel is anticipated to support specific GWLN annual events (domestic and international). A valid passport is required.


This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary. This is a remote position, however, the incumbent must reside in the Madison, WI surrounding area.

Job Benefits:

WOCCU Benefits Summary Sheet

(Madison, WI & Remote Employees)

WOCCU

seeks to attract and retain the best talent by offering a comprehensive benefits package. This summary of benefits is for regular full-time and eligible part-time employees (working at least 30 hours per week).

Health, Dental, and Vision

Medica

l -WOCCU offersone medical through CareFirst with several options you can choose from (HMO, POS, and PPO) based on your individual and family needs. A four-tier plan (Employee Only, Employee + Spouse, Employee + Children, and Employee + Family) coverage is offered to eligible WOCCU employees and dependents.

Flexible Spending Account (FSA)

- Pre-tax dollars to pay for out-of-pocket healthcare or dependent care costs. The contribution limit is determined by the IRS and updated every year.

Dental

-Delta Dental provides preventative, basic, major, and orthodontia (19 years and under) dental care services.

Vision Care

- VSP covers vision expenses for exams, frames, standard lenses, and contact lenses.

Prescription Drug Coverage

- Covers eligible prescription drug expenses at retail or mail-order pharmacies (included with selected medical coverage).

Domestic Partner Coverage

- Domestic partners are covered under WOCCU health plans.

Disability and Life Insurance

Short-term Disability (STD)

-Offersincome replacement of 60% up to $1,500 per week for a maximum benefit period of 9 weeks. This benefit will begin after 0 days if you become disabled due to injury and after 7 days if you become disabled due to an illness.

Long-term Disability (LTD)

-Offers income replacement of 60% up to $10,000 per month.

Group Life and AD&D Insurance

- WOCCU provides a replacement for loss of income in the event of an employee's untimely death in the amount of two times the employee's salary up to a maximum of $350,000.

Voluntary Life and AD&D Insurance

-WOCCU employees can elect additional life and AD&D insurance plans based on their family's needs.

Voluntary Supplemental Benefits

- WOCCU employees can elect supplemental benefits protections for hospital confinement, accident, cancer, critical illness, and additional term or whole life insurance.

Paid Time Off

Sick Leave

- Eligible employees will accrue sick leave benefits at the rate of 12 days per year (1 day for every full month of service). Part-time employees accrue sick leave at a prorated rate.

Vacation Leave

- Vacation time begins at the commencement of employment and accrues in proportional increments per pay period throughout the calendar year. Vacation accrual is based on years of service. During first year of service one can accrue up to 15 days of vacation.

Paid Holidays

- WOCCU offers 11 paid holidays and 1 floating holiday that can be used at the employee's discretion.

Other Benefits

401K

- WOCCU offers a 401K retirement plan that allows pretax contributions up to the annual maximum contribution set by the IRS into your investment funds. WOCCU employees are required to contribute a minimum of 4% of their salary, and WOCCU will match at 100% up to 4% of salary.

Flexible Work Arrangement Subsidy

-WOCCU also offers a $25 monthly subsidy for Wi-Fi.

Tuition Reimbursement

- Provided the coursework enhances job performance, WOCCU may reimburse employees up to 75% of the annual tuition and related fees incurred during a calendar year, up to a maximum of $5,250 in reimbursed funds per year. Part-time employees would be eligible for tuition reimbursement on a prorated basis.

Employee Assistance Program (EAP)

- Offered at no cost to WOCCU employees. The program provides confidential services to you and your family members in personal, financial, childcare, behavioral health counseling, elder care, dependent care, and other services.

Pet Insurance

- WOCCU offers pet insurance that includes benefits such as the use of any licensed veterinarian in the US or Canada, optional coverage for routine care, around-the-clock support from the 24/7 pet helpline, and employee discounts on a benefits plan.



From: World Council of Credit Unions