Guest Service Representative Mon Fri 3pm 11pm (full Time 40hrs) $21/hr

Jackson, WY, US, United States

Job Description

$300 Signing Bonus after completion of first 90 days

PRIMARY RESPONSIBILITIES:



Greets Guests upon their arrival while providing a hospitable home to all whom chooses to stay at our property. Receiving calls, building/modifying room reservations Processing charges accordingly while ensuring that proper action toward payment is taken accordingly to our guests needs Operates and understands in-house computer systems Knowledge and understanding of how both AM and PM shift operates throughout the day Effective/Efficient communication between all departments and shifts to ensure that the day to day roles/responsibilities are completed successfully

PHYSICAL DEMANDS:



Requires ability to stand for an entire shift; walking to a significant degree Requires ability to communicate both orally and in writing to guests and other team members of the property, and to answer and interpret telephone calls; Talking and Hearing and Speaking Requires ability to work quickly in a fast paced environment Requires ability to perform repetitive tasks Requires ability to occasionally move heavy objects

ESSENTIAL SKILLS:



Requires familiarity with applicable franchise front desk standards and procedures or the ability to quickly become familiar with franchise standards and procedures An ability to handle/resolve guest complaints and the knowledge/understanding of when and how to direct the guest to receive assistance MUST have the ability to professionally represent the hotel; deal positively with public; and possess pleasant telephone mannerisms Must speak English fluently
Job Type: Full-time

Pay: $21.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Application Question(s):

If not living around Jackson, WY, have you looked at rental costs before applying?
Experience:

Hotel experience: 1 year (Preferred)
Language:

English (Required) Spanish (Preferred)
Ability to Commute:

Jackson, WY 83001 (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD6226632
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    Jackson, WY, US, United States
  • Education
    Not mentioned