Job Description

Job Position Title:

Guest Service Associate

Salary:

Hourly

Summary:

Be a part of an arts-loving and customer-oriented team responsible for providing a first-class experience for our guests. We provide exceptional guest service and create and promote a positive atmosphere with a guest focused culture within our unique immersive experience. Includes weekend, evening, and holiday shifts

.

Responsibilities may include some or all the below responsibilities.

Essential duties and responsibilities:

? Maintain effective communication with appropriate managers, customers' and peers

? Assist the retail area with merchandise when needed

? Meet and greet customers in a friendly manner

? Answer guest inquiries and assist customers when needed.

? Complete any other duties which enhance the guest experience

Assist in load in/load out tasks. Assist in Inventory audit tasks. Assist in outdoor and indoor parking-related tasks.

Education and/or Work Experience:

? Must be at least 18 years of age

? High School graduate or GED

? Customer service experience preferred

Skills & Abilities:

? The ability to read, speak and effectively understand the English language

? Standing and/or walking for much of the time/ length of assigned shift/ ability to lift up to 50pounds alone

? Solving practical problems dealing with a variety of variables

? Must possess above average communication skills

? Safety conscious

? Outgoing and friendly

? Willing to actively engage guests

? Ability to learn and understand exhibit content in order to be able to answer general guest queries

? Commitment to providing the best in customer service

Job Type: Part-time

Benefits:

Employee discount
Work Location: In person

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

Employee discount
Work Location: In person