Guest Experience Manager
Alpharetta, GA, US, United States
Job Description
Now Hiring: Front Desk Manager
Fairfield Inn & Suites - Alpharetta, GA
Are you a dynamic hospitality professional with a passion for delivering exceptional guest experiences? Fairfield Inn Alpharetta is seeking a
Front Desk Manager
to lead our front office operations and ensure every guest enjoys a seamless and memorable stay.What You'll Do:
Oversee all front desk activities, including check-in/check-out, guest inquiries, and team performance. Lead and inspire a team to deliver outstanding customer service. Ensure smooth daily operations and resolve guest concerns with professionalism and care. Collaborate with other departments to maintain high standards of service and cleanliness. Utilize
FOSSE
to manage reservations, billing, and guest profiles.What We're Looking For:
Proven experience in hotel front desk operations.
FOSSE system proficiency is required.
Strong communication and leadership skills. Ability topivot quickly
and adapt to changing situations. Aflexible work schedule
, including weekends and holidays. A guest-first mindset and a commitment to excellence.Why Join Us?
At Fairfield Inn Alpharetta, we believe in creating a welcoming environment for both our guests and our team. Join a supportive workplace where your leadership makes a real impact.Apply Today!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
Employee discount
Experience:
FOSSE: 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD6024585
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:17.0 18.0 USD
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Employment StatusPermanent
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Job LocationAlpharetta, GA, US, United States
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EducationNot mentioned