Job Description

Summary


The Sales Coordinator plays a key role in supporting the Sales & Events team by ensuring smooth day-to-day operations and delivering exceptional service to both Sales Managers and external clients. This dynamic position involves a variety of administrative and client-facing responsibilities, including but not limited to:

Managing incoming phone and internet inquiries with professionalism and prompt attention Supporting multiple Sales Managers simultaneously with requests and tasks Drafting customized proposals and contracts Assisting with commission tracking and reporting Coordinating site tours to showcase the property's offerings Maintaining accurate records and data within internal systems and databases

The ideal candidate is someone who takes pride in their work, demonstrates strong attention to detail, and thrives in a fast-paced, hospitality-driven environment. They are eager to deepen their understanding of the Sales and Events department, embrace new challenges with enthusiasm, and contribute to the team's success through both collaborative efforts and independent initiative.


Qualifications

Minimum of one year experience in an administrative or support role, ideally within a luxury hospitality setting Proficiency in key computer applications, including Microsoft Outlook, Word, and Excel Genuine passion for delivering exceptional service in a fast-paced, guest-focused environment Excellent verbal and written communication skills, with a polished and professional demeanor Strong analytical thinking, organizational abilities, and interpersonal skills to effectively manage multiple priorities and collaborate across teams

Why work for Royal Palms Resort and Spa?

Enjoy free employee meals in our employee dining hall Discounted & Complimentary Hotel Room Nights Medical Dental and Vision Insurance (Full-time colleagues) Retirement savings plan Excellent training and professional development Opportunities to work around the world with Hyatt Hotels and Resorts Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.