Job Description

Job description - Salon Assistant/Receptionist

Join our dynamic grooming salon as a Salon Assistant and Receptionist, where your enthusiasm and dedication will help create a welcoming environment for pets and their owners alike. In this energetic role, you'll be the friendly face greeting clients, managing appointments, and assisting with pet grooming and animal care tasks. Your proactive approach will ensure smooth daily operations, exceptional customer service, and a positive experience for every pet and owner who walks through our doors. This position offers an exciting opportunity to combine your love for animals with excellent communication skills in a lively, supportive setting.

We offer a variety of perks, including:

Access to training videos & other materials to help you learn more about the grooming business Sketcher's Direct shoe program: 30% off slip-resistant work shoes with quarterly Friends and Family days for 30% off the entire Sketcher's collection. State-of-the-art facility Employee discount on products

The candidate will be responsible for:

Greet clients warmly and professionally, providing outstanding customer service

Check pets in and obtain wellness information

Ensure vaccination status of every pet is up to date

Handle phone calls and walk-in customers promptly, providing information on services, pricing, and appointment availability.

Check dogs out and record customer appointment notes

Manage appointment scheduling efficiently to maximize salon productivity while accommodating client and groomer needs.

Assist with pet handling during grooming sessions, ensuring animals are comfortable, safe, and properly restrained

Maintain cleanliness and sanitation of all areas of the salon

Complete all training requirements

May post photos on social media

May wash dogs occasionally

Skills and Abilities:

Candidates should bring a genuine passion for animals coupled with strong customer service skills

Cheerful, friendly, positive team-oriented attitude Attention to detail

Time management Be comfortable with all dog breeds, sizes, and health conditions Must be comfortable using computers
Job Type: Part time

Hourly: $15-$17 per hour

Schedule:

Day shift (14 - 30 hours) - Tuesday through Saturday Varies
Experience:

Previous receptionist experience a plus

Previous scheduling experience a plus

Previous experience working with dogs a plus

Pay: $15.00 - $17.00 per hour

Expected hours: 14.0 - 30.0 per week

Benefits:

Employee discount Flexible schedule
Work Location: In person