Job Description

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Position Overview

Exploring Graphics, a creative division of Exploring, Inc., is seeking a

detail-oriented and client-focused Account Manager

to join our expanding team. With a focus on delivering high-impact graphic solutions for trade shows and live events, this role requires strong mathematical and spatial reasoning skills, excellent communication, and a passion for exceeding client expectations. Ideal candidates will bring experience from the graphics, trade show, or flooring industries and thrive in a fast-paced, deadline-driven environment.

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Key Responsibilities

Serve as the

primary point of contact

for assigned clients, fostering long-term relationships built on trust and performance. Manage the

end-to-end lifecycle

of graphic production and flooring projects, including estimating, planning, and on-site coordination. Accurately

interpret room dimensions, layouts, blueprints, and CAD files

to ensure proper design execution and product fit. Prepare and deliver

detailed project quotes and proposals

, working closely with clients to meet design intent, brand guidelines, and budget. Coordinate with internal teams across

design, production, logistics, and installation

to ensure seamless and timely project execution. Maintain

real-time project tracking

to monitor timelines, budgets, and delivery milestones; proactively resolve potential delays or scope changes. Identify

opportunities to upsell

or cross-sell graphic and flooring services that align with client goals. Maintain accurate project and client records in CRM platforms and internal systems. Provide exceptional

client service

, including status updates, production schedules, and post-project follow-ups.
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Qualifications

Minimum

3+ years of experience

in account management, preferably in graphics, flooring, or trade show environments.

Strong math and spatial reasoning

skills required for interpreting room layouts, scaling, and estimating. Ability to read and interpret

blueprints, technical drawings, and CAD files

. Excellent

written and verbal communication

skills. High proficiency with

Microsoft Office Suite

(Excel, Word, Outlook); experience with CRM platforms required. Strong

organization and time management

skills; ability to handle multiple projects under tight deadlines. Proven ability to work both

independently and collaboratively

across departments. Customer-service mindset with a

solutions-oriented approach

.
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Preferred Qualifications

Experience with

graphic production

,

event flooring

, or

exhibit build-outs

is highly desirable. Familiarity with

estimating tools, graphics workflows

, or

installation techniques

. Knowledge of

graphic substrates

,

print specifications

, and

event industry requirements

.
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Physical Requirements

Ability to occasionally

lift materials up to 25 pounds

. Willingness to

travel to job sites or client locations

, including trade show floors and warehouses.
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What We Offer

Competitive base salary with

performance-based incentives

. Full

benefits package

including health, dental, vision, and retirement plans.

Opportunities for career development

within a growing creative company. * A fast-paced, collaborative, and

innovative work culture

.