Center Associate/Graphic Designer delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment, operating copiers, fax machines, binding equipment, laminating machines, and designing/printing materials, as well as maintaining
point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options, and exhibits confidence by knowing best practices related to the industry.
MUST have the ability and willingness to become an Alabama Notary.
The
ideal candidate has previous experience with THE UPS STORE or Graphics.
Others should have strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Self-motivated! It would also be nice to find someone who is fluent in Spanish.
WAGE
will be based on experience. If you have
THE UPS STORE
experience, apply today.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, The UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices expertly and is willing to teach others
Maintains a clean and safe working environment
Boxes and ships products when necessary
Calls customers to arrange pickup of products
Checks in inventory
Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
Performs a final QA check of all sign products to verify accuracy and correctness
Provides completed documentation for shipping
Provides prompt, efficient shipping expertise
Takes ownership of any shipping problems and offers viable solutions
All other tasks as assigned.
QUALIFICATIONS
High school diploma or GED required
Retail/customer service experience
Good communication and people skills
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 50+ pounds
Good communication and people skills
Pass a simple drug screen test
One to two years of experience or a two-year degree in graphic design or a related field
Retail/customer service experience
Shipping experience desired
High energy level
Highly organized and detail-oriented
Must be an energetic self-starter who is driven to succeed
Prompt, reliable, and responsible
Willingness to become Public Notary
Available to work on Weekends
BENEFITS
Formal Ongoing Training Program
Formal On-the-Job Training Program
Uniform Shirts Provided