Job Description

Summary of Position:

This is a blend between Graphic Designer and Client Specialist.

The Graphic Designer is responsible for producing all graphic design and job layout in compliance with the work order specifications and/or manipulates customer artwork / files to become compatible with center design and RIP software. In addition, this team member will be responsible for equipment operation to plot vinyl, print wide format images / graphics and laminate specified jobs. This person is responsible to perform daily and weekly file storage and system maintenance on equipment to ensure optimum productivity. They will troubleshoot minor programs with computer systems and workflows as necessary. In addition, the Graphic Designer will assist in making the actual sign and graphics projects.

Qualifications & Skills:

Minimum of 2 years education in graphic design or equivalent work experience.

Previous experience in sign industry a plus.

Knowledge of sign industry substrates, media, products a plus.

Strong communication skills, both written and verbal.

Professional, upbeat, positive attitude.

Sharp attention to detail.

This position holds the responsibility of increasing revenue through front counter sales, account management, database marketing and providing an outstanding client experience. Following the Image 360 consultative sales process, the Client Specialist will manage several forms of client communication to uncover needs, provide solutions and lead the sales process through completion. Client Specialists are responsible for assisting the owner with the overall administration of the location and marketing activities of the center.

Job responsibilities

Evaluate clients' needs and develop solutions based on those needs

Manage client walk-in traffic, incoming calls, emails, fax communication and take the appropriate actions

Quality insurance and client service of outgoing jobs

Ability to be a conduit between our operations team and clients in order to ensure strong client service, timeliness and quality.

Maintain daily communication with our operations team

Oversee in-house front counter sales

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

Paid time off
Experience:

Graphic design: 1 year (Required) Adobe Creative Suite: 1 year (Required) Adobe Illustrator: 1 year (Required)
Ability to Commute:

Rapid City, SD 57702 (Required)
Work Location: In person