Job Description

Requisition No: 865396


Agency: Agency for Health Care Administration


Working Title: 68048816 - GOVERNMENT OPERATIONS CONSULTANT II


Pay Plan: Career Service


Position Number: 68048816


Salary: $1,733.08 - $2,253.00 Biweekly


Posting Closing Date: 11/24/2025

Total Compensation Estimator

Tool

Where You Will Work:



The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida.


These surveys ensure that all state licensed, and federally certified health care facilities meet the established state and/or federal requirements and patients and residents receive safe, quality health care.


Field Operations staff also ensure the safety of residents in health care facilities when emergencies such as natural disasters occur.





The Work You Will Do:



This is a highly responsible independent position that serves as part of the Agency's Emergency Preparedness and Response Team.


This position has been identified as mission essential.


The incumbent in this position may be required to work during the weekend or on holidays.


In addition, mission essential personnel will be required to work during disasters, to include but not limited to, work before, during and/or beyond normal work hours or days in the event of an emergency.


This position has extensive knowledge of state and federal regulations as they pertain to emergency preparedness and is responsible for conducting outreach related to emergency management for State programs.


Emergency work may involve the incumbent to work in another county or staffing location to assist other State Agencies with emergency work.


Emergency duties may include, but are not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.





Conducts outreach to providers and other stakeholders related to emergency planning and response as directed.


This includes emergency preparedness surveys, generator monitoring, post-incident assessments, as well as onsite revisits and desk review revisits.


Reports of findings will be completed within assigned timeframe, following standardized documentation requirements.





Performs training for providers and surveyors.


This will include provision of training regarding emergency management principles, Comprehensive Emergency Management Plan requirements, AHCA's Continuity of Operations Plan (COOP), and other training as directed by AHCA management.





Assists with development of emergency preparedness and response training and training tools, and performs training for Agency staff to assist with preparedness and response activities.





Participates in meetings. This may include AHCA staff meetings, provider or association meetings, as well as health care coalition meetings.





This incumbent in this position will learn to conduct inspections utilizing an established survey process.


The survey process includes evaluation of health care facilities for state licensure and federal certification requirements for participation under Medicare/Medicaid.


The incumbent will document findings and complete written reports of survey findings.


The incumbent may be required to perform surveys as an individual, team member or team leader.





As assigned by management, this position may be required to successfully complete the Surveyor Minimum Qualifications Test and any other training for the providers in which the incumbent will survey.





The incumbent must be proficient with computer equipment and software programs, such as Microsoft Word and Outlook, as well as smart phone technology.






The incumbent must also be available to work before and after normal work hours including weekends and holidays.






This position may require extensive travel, including significant overnight travel.





Successful completion of a criminal background investigation is a condition of employment.





A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical.


The individual in this position is expected to report to work daily and on time.


Leave must be requested in advance with the exception of emergency circumstances not under the control of the employee.





Benefits of Working for the State of Florida:



Working for the State of Florida is more than a paycheck. We offer an excellent array of benefits, including:


Health insurance (i.e., individual and family coverage) to eligible employees

Life insurance; $25,000 policy is free plus option to purchase additional life insurance

Dental, vision and supplemental insurance

State of Florida retirement options, including employer contributions

Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida

Ability to earn up to 104 hours of sick leave annually

Nine paid holidays and 1 personal holiday each year

Opportunities for career advancement

Tuition waivers (accepted by major Florida Colleges/universities)

Student loan forgiveness opportunities (eligibility required)

Training opportunities

Flexible Spending Accounts

Shared Savings Program for select medical services

Lower copays for prescription drugs

Health and Wellness discounts


For a more complete list of benefits, please visit https://www.mybenefits.myflorida.com/

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of emergency management principles.



Knowledge of survey principles.



Knowledge of state comprehensive emergency management plan requirements.



Skills are needed in the techniques or oral communication, especially attentive listening, interview procedures, and methods of documentation review.



Ability to plan and organize work assignments.



Ability to write reports.



Skills in interpersonal communication, problem solving, and investigation techniques.



Ability to ambulate, bend, and lift up to 25 pounds on a regular basis with or without accommodation. (Laptop computers, manuals, etc.).



Ability to work before and after normal work hours, including on weekends and holidays.



Ability to travel with or without accommodation.

MINIMUM QUALIFICATIONS REQUIREMENTS

Three years of professional or nonprofessional experience in health, social, economic or rehabilitation programs.





Preference will be given to candidates with:



A bachelor's degree from an accredited college or university in a related field as described above.



Emergency preparedness and/or response related experience

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIREMENTS

N/A

CONTACT:

PORCHER MANNING 850-412-4570

BACKGROUND SCREENING

It is the policy of the Florida Agency for Health Care Administration that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.