Job Description

Member Services Attendant Reporting Relationship: Director of Golf/ Head Golf Professional/ Assistant Golf Professional Subordinates: None Classification: Hourly, Non-Exempt, Full-Time/Part-Time/Seasonal Working Hours: As required Basic Function: The Member Services Attendant assists in directing the daily activities of the member services operation in accordance with the philosophy, policies and procedures of the Club. The Member
Services Attendant is highly visible and conscientiously tends to the needs of members/guests, ensuring that their experience is enjoyable and world-class. Principal Duties: \xef\x82\xb7 Ensure that all members and guests are greeted and welcomed in a professional and courteous manner and ensure that members/guests do not carry their own clubs. \xef\x82\xb7 Assist in the set-up, maintenance, cleanliness and appearance of the valet/bag drop, staging area, bag room, practice facility, storage areas, golf car facility, golf cars, utility vehicles and all golf operation equipment. \xef\x82\xb7 Maintain high profile with members and guests. \xef\x82\xb7 Ensure that standards of operations are maintained for the golf department. \xef\x82\xb7 Positively promote the service philosophy of the Club. \xef\x82\xb7 Provide club storage to members and guests and maintain proper club storage records. \xef\x82\xb7 Professionally communicate information about golf services and become fully knowledgeable about all fees and services. \xef\x82\xb7 Provide impeccably clean and perfectly maintained golf cars to members/guests. Conduct daily preventative maintenance and assist with the repair of the golf cars ensuring accurate golf car records are kept documenting all repairs and preventative maintenance. \xef\x82\xb7 Assist in maintaining the practice facility to include set-up, clean orderly appearance of hitting stations and short game area, clean and adequate supply of practice balls and service throughout the day. \xef\x82\xb7 Assist in maintaining responsibility and accountability for all tools, equipment and supplies. \xef\x82\xb7 Professionally communicate information regarding various services and become fully knowledgeable in all products and the game of golf. \xef\x82\xb7 Ensure that uniforms and name tags are worn and kept in proper condition. \xef\x82\xb7 Assist in monitoring the flow of play. Ensure that member/guests are made aware of the rules and special daily playing conditions on the golf course. Communicate information in a professional and pleasant manner. \xef\x82\xb7 Communicate by two-way radios with the golf shop and Golf Professional Staff to ensure the operation operates in an efficient manner. \xef\x82\xb7 Answer questions and provide information and assistance to members/guests. \xef\x82\xb7 Perform any other tasks requested by the management, the Club or the Owner. \xe2\x80\x93 Member Services Attendant Physical, Mental and Visual Skills: \xef\x82\xb7 Good organizational skills and good verbal communication skills. \xef\x82\xb7 Ability to provide and carry out detailed written or verbal instructions independently. \xef\x82\xb7 Ability to provide and receive verbal instructions via two-way radio communication. \xef\x82\xb7 Ability to use rational thinking to solve problems. \xef\x82\xb7 Ability to visually inspect the bag drop, staging area, bag room, practice facility, storage areas, golf car facility, golf cars, utility vehicles and all golf operation equipment. \xef\x82\xb7 Ability to perform moderate physical work; may be required to lift up to 100 pounds occasionally, up to 50 pounds frequently and up to 20 pounds constantly. \xef\x82\xb7 Ability to perform activities such as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five hours without sitting. Educational, Development and Work-Related Experience: \xef\x82\xb7 Must be at least 18 years old, with high school education or equivalent experience. \xef\x82\xb7 Thorough knowledge of golf and prior private country club experience is preferred, but not required. Working Conditions: \xef\x82\xb7 Works primarily outdoors operating the Member Service Operation. \xef\x82\xb7 Potential exposure to inclement weather, equipment movement hazards, misdirected golf balls and dangerous chemicals/solvents, pesticides, herbicides and fertilizers if proper safety procedures are not followed. \xe2\x80\x93 Member Services Attendant Work Remotely

• No

Job Types: Full-time, Part-time Pay: $18.00 - $21.00 per hour Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

• Health insurance