office. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!
Essential Criteria:
Bachelor's degree in Business, Communications, Marketing, or a technical field preferred
Two years previous experience in a technical customer support or coordination role is preferred
Excellent verbal, written, and telephone communication skills
Self-directed within a team environment with the ability to manage multiple tasks at one time
Detailed, organized, and results driven with the ability to solve problems
Knowledgeable and able to discuss with customers the attributes of Musco product
Understanding of Musco and company business practices
Knowledge of the sales and public bidding processes
General understanding of electrical and structural concepts
Ability to analyze and interpret data
Computer oriented with strong Microsoft Word and Adobe PDF skills
Foreign language skills is a plus
Roles and Responsibilities:
Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, conducting project reviews, as well as obtaining purchase orders, and coordinating delivery of product to site so that projects are completed on time and on budget
Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team
Serve as the primary contact for International Field Sales in the areas of company processes and policies
Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner
Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers
Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements
Discuss customer responses with other managers with a view to improving the sales process
Help facilitate billing and credit procedures as needed
Other duties as assigned
Other Special Requirements:
Typical working hours may be outside of traditional 8a-5p
Who is Musco:
Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide.
Team Culture and Partnerships:
At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time.
As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships.
At Musco
, we make it happen
and want you to be a part of it.
Stay connected with us!
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