North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization.
Pay is $50k-80k annually with salary and bonuses.
We are seeking a dynamic and experienced General Manager to join our team in Cambridge, United States. The successful candidate will be responsible for overseeing all aspects of our operations at 1595 2nd Ave Ne, ensuring excellent customer service, efficient operations, and strong team performance.
Lead and manage all store operations, including staff supervision, inventory management, and quality control
Develop and implement strategies to increase sales, profitability, and customer satisfaction
Ensure compliance with all health, safety, and food handling regulations
Oversee the hiring, training, and development of store team members
Manage inventory levels, place orders, and control costs to maximize profitability
Analyze sales data and market trends to make informed business decisions
Resolve customer complaints and maintain high standards of customer service
Coordinate with other departments and vendors to ensure smooth operations
Maintain a clean, organized, and safe work environment for all team members and customers
Prepare and submit regular reports on store performance and key metrics
Qualifications
Proven experience in a management role, preferably in the food service or retail industry
Strong leadership skills with the ability to motivate and develop team members
Excellent communication skills, both verbal and written
Proficient in math and financial management, including the ability to analyze sales data and manage budgets
Computer literacy, including proficiency in point-of-sale systems and basic office software
Strong problem-solving and decision-making abilities
Detail-oriented with excellent organizational skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Physical ability to stand for extended periods, lift up to 50 pounds, and move around the store frequently
Flexibility to work various shifts, including evenings, weekends, and holidays as needed
Knowledge of food safety regulations and best practices
Familiarity with inventory management and cost control techniques
Ability to read maps and coordinate deliveries within the local area (if applicable)
Customer-focused mindset with a commitment to providing exceptional service
* Adaptability to work in various temperatures and conditions within the store environment
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