North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization
$50,000-$80,000 year range with salary and bonuses
We are seeking a dynamic and experienced General Manager to lead our team at our Ham Lake location (17565 Highway 65 NE). As the General Manager, you will be responsible for overseeing all aspects of our fast-paced food service operation, ensuring exceptional customer service, and driving business growth.
Oversee daily operations, including staff management, inventory control, and quality assurance
Develop and implement strategies to increase sales and profitability
Ensure compliance with food safety regulations and maintain high standards of cleanliness
Manage inventory levels, place orders, and maintain relationships with suppliers
Train, mentor, and supervise staff to deliver excellent customer service
Handle customer inquiries, complaints, and feedback professionally and efficiently
Analyze sales data and prepare reports for upper management
Maintain accurate financial records and manage the location's budget
Implement and enforce company policies and procedures
Collaborate with other departments to improve overall business performance
Ensure all equipment is properly maintained and functional
Adapt to changing business needs and implement new initiatives as required
Qualifications
Proven experience in restaurant or retail management, with a track record of success
Strong leadership skills with the ability to motivate and guide a team
Excellent communication skills, both verbal and written
Proficient in math and computer skills, including data entry and order processing
Detail-oriented with strong organizational and time management abilities
Customer-focused with a commitment to delivering high-quality service
Analytical thinking and problem-solving skills
Ability to work in a fast-paced environment and make quick, informed decisions
Physical stamina to stand for extended periods and lift up to 50 pounds
Flexible availability to work various shifts, including evenings and weekends
High school diploma or equivalent; higher education in business management is a plus
Food safety certification preferred
Knowledge of food service industry operations and best practices
Understanding of inventory management and supply chain processes
* Proficiency in point-of-sale (POS) systems and basic computer applications
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