We are seeking a dynamic and experienced General Manager to join our team at 11036 Quivira Rd in Overland Park, United States. As the General Manager, you will be responsible for overseeing all aspects of our operations, ensuring excellent customer service, and driving business growth.
Manage daily operations, including equipment operation, inventory management, and facility maintenance
Lead and motivate a team of employees, providing training, coaching, and performance evaluations
Ensure high-quality customer service by handling customer inquiries, processing orders, and resolving issues promptly
Oversee inventory control, including stock management and associated paperwork
Manage financial aspects of the business, including cash handling and accurate monetary transactions
Coordinate and participate in product preparation and delivery processes
Implement and maintain safety and cleanliness standards throughout the facility
Analyze business performance and implement strategies for improvement
Collaborate with upper management to set and achieve business goals
Adapt to changing business needs and implement new processes as required
Qualifications
Proven experience in a management role, preferably in the food service industry
Strong leadership skills with the ability to motivate and develop team members
Excellent organizational and time management skills
Proficiency in operating various types of equipment and computer systems
Strong math skills for inventory management and financial transactions
Outstanding verbal and written communication skills
Ability to work in a fast-paced environment and make quick, effective decisions
Customer-focused mindset with a commitment to delivering exceptional service
Proficient in using computer systems for order processing and inventory management
Ability to read maps and navigate efficiently for delivery purposes
Physical ability to stock ingredients, prepare products, and make deliveries
Problem-solving skills and ability to handle multiple tasks simultaneously
Flexibility to work various shifts, including evenings and weekends
Valid driver's license and clean driving record
Additional Information
In addition you must operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in-cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associate paperwork. Clean equipment and facility daily.
Work Conditions are varying.
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