Job Description

Store Manager - Crumbl

---------------------------



Are you a results-driven leader with a passion for building high-performing teams and delivering exceptional customer service? Crumbl Cookies, the nation's fastest-growing cookie company, is looking for a talented Store Manager. Our bakeries operate Monday-Saturday, with Sundays always off.

###

Overview

As a

Store Manager

, you'll be responsible for staffing, scheduling, production, inventory management, and customer service. You will lead a team of 12-25 employees ensuring operational excellence, financial performance, and exceptional customer experiences.

###

Why You Should Apply

Sundays Off

: Guaranteed day of rest.

Performance-Based Bonuses

: Achievable, results-oriented incentives.

Leadership Autonomy

: Make decisions, build, and train your team.

Professional Growth

: Develop leadership, customer service, and business management skills..

Dynamic Work Environment

: Weekly rotating menu and fast-paced atmosphere.
###

Key Responsibilities

Operations Management

: Oversee staffing, inventory, scheduling, and front-of-house operations.

Team Leadership

: Hire, train, and lead a service-driven team.

Financial Oversight

: Control labor costs, manage inventory, and achieve financial targets.

Customer Service

: Ensure outstanding guest experiences, exceeding satisfaction metrics.

Strategic Planning

: Implement marketing and operational strategies to drive sales.

Quality Control

: Maintain high standards of food safety, cleanliness, and quality.

Accountability & Stewardship

: Lead with integrity, promoting a culture of responsibility.
###

Qualifications

1-3 years of management experience in food and beverage, quick-service restaurants, or bakery settings. Proven ability to hire, train, and develop talent. Strong financial management skills with a results-oriented mindset. Hands-on leadership with strong communication and organizational abilities. ServeSafe Ohio Manager Level II certification (or ability to obtain). Familiarity with scheduling, inventory, and POS systems like WhenIWork, Workstream, and Slack is a plus. Must have open availability Monday-Saturday (able/flexible working between 8am-10pm, Mon-Sat)
###

Compensation & Benefits

Competitive salary with monthly performance-based bonuses Paid vacation time Sundays off and one additional day off mid-week Shortened hours on major holidays

Join Our Team!

###

If you are a dynamic, results-oriented leader, apply today to become a part of the Crumbl family and help lead our team to success.

At Crumbl Cookies, we're more than just cookies--we're an experience. As the nation's fastest-growing cookie brand, we've redefined what it means to indulge in a sweet treat. With our unique rotating flavors, you'll find something new to love every week. Our open-concept kitchens invite you to see the magic behind each batch, while our iconic pink box adds a touch of joy to every purchase. Crumbl is where passion meets flavor, and we're looking for dedicated individuals to be part of this exciting journey. Join us and be a part of something special!



Pay: Starting at $45,000 / year plus bonuses

REQUIREMENTS

----------------

Must be at least 18 years old or older Must have valid driver's license Must have open availability Monday - Saturday

About us:

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (CBO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes -- a practice that is still part of the Crumbl process -- until they created the world's best chocolate chip cookie.



Since its inception in 2017 Crumbl has now over 1000+ locations in the US/Canada with 200+ unique cookie flavors and has become the fastest growing cookie company in the nation. Crumbl's iconic famous pink box, the clean sleek designs of their stores, utilizing the most advanced technology, and the introduction of a weekly rotating menu has truly set them apart. It is because of Crumbl's distinct concept that leaves their customers with a feeling of anticipation that has them coming back for more every week there by placing them in a category all on their own. Crumbl has now found its way to Ohio "Bringing friends and family together over a box of the best cookies in the world!", will surely put a smile on everyone's face!