Job Description

Multiple locations through out Utah.

The General Manager is ultimately responsible and accountable for all restaurant

activities at all times. All activities of the General Manager are expected to be

consistent with and supportive of the restaurant's business plan. The General

Manager ensures all employees (GMIT, Shift Leaders, Crew Trainers and Crew

Persons) are performing their job responsibilities and meeting expectations in all

areas of their job descriptions.

The essential functions of the General Manager position are denoted below in the

following key areas:

TOTAL GUEST SATISFACTION

Consistently provides a quality product and Guest service experience that delivers

total Guest satisfaction.

? Models and creates an environment in which the Guest is always right;

ensures a positive Guest service experience.

? Responds positively and quickly to Guest concerns. Corrects potential

problems before they affect Guests.

? Hires high quality people who demonstrate and ensure consistent Guest

satisfaction.

? Ensures all employees are trained, motivated and empowered to deliver

total Guest satisfaction. Evaluates each employee's ability to maintain

high levels of Guest satisfaction.

? Maintains restaurant at level necessary to meet or exceed the company

standards for Six Dollar Service and Quality, Service and Cleanliness

(QSC).

? Utilizes labor effectively to meet budgets while ensuring high quality of

QSC.

Stellaris/Carl's Jr. 2

GENERAL MANAGER:

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TRAINING AND DEVELOPMENT

Continuously improves the skills, knowledge and morale of all employees.

? Treats employees with dignity and respect; creates an environment where

the entire team does the same.

? Effectively utilizes all Carl's Jr. training programs from new employee

orientation up to and including Management training classes.

? Prepares qualified employees for promotion to the next position.

Continually develops adequate numbers of Shift Leaders, Crew Trainers

and GMIT to meet the objectives of the business plan.

? Trains, coaches and provides regular performance feedback (positive and

corrective) to motivate and improve the performance of all employees.

? Evaluates each employee's performance based on clearly communicated

standards and expectations. Holds employees accountable for

performance.

? Makes tough decisions regarding all performance related issues in the

restaurant; confronts poor performance.

? Provides appropriate and effective counseling and/or discipline.

Maintains proper documentation for all disciplinary situations.

? Communicates team goals and expectations to all employees; coaches

employees towards achieving team goals; recognizes and rewards

employees who contribute to team goals.

? Seeks development and growth opportunities for personal improvement.

? Makes a continuous effort to maintain a fun and enjoyable working

experience at Carl's Jr.

EFFECTIVE BUSINESS MANAGEMENT

Maximizes financial performance and profit.

? Develops and executes the business plan (key elements include fiscal

responsibilities, manpower planning and local restaurant marketing) for

the restaurant.

? Achieves results by planning, communicating, delegating and following

up.

? Takes calculated business risks to achieve specific results. Makes good

business decisions independently.

? Meets long and short term employee staffing needs as outlined in the

business plan.

? Analyzes business performance; initiates appropriate corrective actions

when deviations occur from financial expectations. Ultimately

responsible for financial results.

? Effectively utilizes available systems, procedures, technology and support

departments to meet business objectives; takes the initiative to improve

existing systems and communicates the results.

? Executes company-wide marketing programs; initiates programs on time,

correctly and with minimal direction.

? Identifies and develops local restaurant marketing strategies to maximize

sales.

APPROPRIATE AND FAIR BUSINESS PRACTICES

Ensures business and personnel practices are within the law and consistent with

Carl's Jr. policies and procedures.

? Serves as a role model and sets a positive example for the entire team in

all aspects of business and personnel management.

GENERAL MANAGER:

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? Holds employees and selfaccountable for the methods and processes used to

achieve results.

? Practices equal opportunity employment, non-discrimination and ADA

(Americans with Disabilities Act) compliance.

? Ensures employee performance reviews are completed and reviewed with the

employee on time.

? Enforces all labor laws (federal, state and local).

? Follows procedures to maintain the safety and security of all employees, Guests

and company assets (building, cash, equipment, supplies).

? Upholds company food safety, food handling and sanitation requirements, to

ensure the health and safety of our Guests and employees.

STELLARIS/CARL'S JR. CORE VALUES

Models and encourages Stellaris/Carl's Jr. Core Values

? PEOPLE-Investing in our employeesto help themgrowin their careers

as leaders is our number one goal. By investing in our team, we are in turn

investing in our customers who will receive a Stellar service experience.

? INTEGRITY - Our job is to do what is in the best interest of our Brand

Partners, Employees, Customers, and Community. By doing this

justly, honestly, and transparently, we become the leader they can trust and

follow.

? QUALITY - High Quality isthe foundation ofthe StellarMethod. We

provide high quality properties and experiences that make brand partners,

employees, customers, communities and tenants proud.

? INNOVATION -In an ever-changingindustry evolving in an ever

changing economic, political, and cultural landscape, we must stay ahead

of the trend and be prepared to develop the next creative solution to

continue oursuccess.

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Stellaris/Carl's Jr.

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Stellaris/Carl's Jr.

GENERAL MANAGER:

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Requirements:

EDUCATION

High school diploma or equivalent. College Degree preferable. Good verbal and

written communication skills; is capable of communicating effectively with

upper management, Guests and all employees; bi-lingual skills a plus.

EXPERIENCE

3 - 5 years in management positions (preferably restaurant experience including

full-service, fast food or convenience).

LICENSE & INSURANCE

Must have reliable personal transportation, a valid driver's license and proof of

insurance.

ACCESSIBILITY

Must have a telephone or other reliable method of communicating with all

employees. Must be accessible 24 hours a day, 7 days a week. Maintains an open

door policy.

HOURS

? Able to work 50 hours per week, Mandatory.

Skills &

Abilities:

? Able to work flexible hours necessary to manage and operate the restaurant

effectively

? Able to work the days and hours designated (scheduled) by the District Manager.

? Mandatory for General Manager to work 4 Dinners per week.

? General Managers are expected to transfer store location at any time.

Stellaris/Carl's Jr.

GENERAL MANAGER:

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Demonstrates and/or possesses the following:

? Basic knowledge of computers.

Physical

Abilities:

? Financial/analytical aptitude including planning, budgeting, scheduling and

P & L management.

? Ability to get results through others.

? Organizational, planning and time management skills.

? Team building skills.

? Problem solving skills.

? Investigative skills.

Must be able to:

? Work long hours.

? Stand for long periods of time.

? Bend and stoop.

? Work around heat.

? Work around others in close quarters.

? Move throughout the restaurant and visually observe restaurant operations

and employee work performance.

? Lift 50 - 75 pounds.

? Work with various cleaning products.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Work Location: In person