Job Description

The General Manager maximizes hotel and restaurant value by achieving revenue growth, expense control, excellent guest service, and human resource maximization. The General Manager develops and/or maintains all hotel and restaurant operations consistent with Lark Hospitality's values and standards.

Regular attendance and reporting to work on time, ready to begin your shift is an essential function of employment (being tardy places an unfair burden on the team)*
Ability to work flexible schedules (including weekends, nights, and holidays) to meet hotel & restaurant/guest needs.*
Communicating effectively, both verbally and in writing (i.e., use appropriate language, and display proper tone, attitude and body language when communicating)*
Ability to understand and follow instructions as directed by supervisor/manager.*

Working Safely is a condition of employment. All employees must follow the safety policies.*
Performing the job duties as described. (Reasonable accommodations will be considered in accommodating disabilities. If you believe you need an accommodation, please speak with your supervisor, General Manager, or Human Resources.)*

Compensation:

$90,000 yearly

Responsibilities:

Develop and maintain the annual Business Plan, which includes an Operating Budget, Staffing Plan, Marketing Plan, and Capital Budget Effectively manage all expense areas while maintaining appropriate internal controls for cash and inventories Maximize total revenue through sales and marketing initiatives and proactive revenue management strategies; ensure the use of an active Marketing Plan Manage and nurture relationships/expectations between the owner, management company, and the hotel & restaurant Develop and maintain relationships with key hotel and restaurant accounts Establish, measure, and monitor clearly defined goals and incentive plans for department heads Conduct 90-day Performance Reviews of Department Managers by providing both positive and constructive feedback Meet or exceed targeted payroll standards (maintain and monitor an effective system for managing payroll) Monthly review of Average Hours Report to monitor average hours worked & proper status of employees for benefit plans, PTO, Holiday Pay, i.e., Full Time, Part Time, and Terminations Ensure staffing and assignment of daily duties meet hotel needs while effectively controlling payroll Complete weekly payroll processing Fulfill Nest reporting requirements and interface well with Nest staff Ensure the Safety Committee is formed and meeting monthly Ensure the property is clean and well-maintained

Qualifications:

Experience / Education:

Minimum of 5 years of leadership, management, or supervisory experience preferred, as well as a college degree or equivalent work experience.

Leadership:

Ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation).

People Skills:

Deliver hospitable service that is attentive, friendly, and courteous; ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect; demonstrate patience, tact, and diplomacy.

Communication Skills:

Ability to communicate effectively both verbally and in writing. (Strong writing skills - spelling, punctuation, grammar.)

Problem-Solving & Analytical

Skills:

Ability to identify issues, collect and analyze information to understand the problem, and effectively resolve it. Identify, recommend, and implement best practices.

Judgment & Discretion:

Appropriately manage confidential and sensitive information; maintain confidentiality.

Organizational & Time Management Skills:

Ability to appropriately schedule time to meet job demands, multitask, prioritize, follow through, and work efficiently with limited supervision.

Attention to Detail:

Ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks.

Computer skills/ Technology:

Proficiency in computer technology, i.e., Microsoft Office and Google Suite. Proficient in operating general office equipment.

About Company

Nestled at 6,700 feet in Kyle Canyon, The Retreat on Charleston Peak offers a serene escape just 45 minutes from the Las Vegas Strip. Surrounded by the Spring Mountains National Forest, our rustic lodge provides a tranquil haven from city life. Guests can savor gourmet meals at the Canyon Restaurant, enjoy a cool drink amidst mountain vistas, relax in the bar room with a pool table, TVs, and other games, or explore nearby hiking trails. With three incredible event spaces, The Retreat is the perfect destination for weddings, celebrations, and special gatherings.

Our Values embody:

Integrity: We are honest, genuine, and transparent in our interactions. Concern for Others: We care for each other and our guests. Collaboration: We value diversity and the "come as you are" spirit and personality. Accountability: We make mistakes, learn from them, and strive for continuous improvement. * Hospitality Soul:We have fun creating lifelong memories for each other and for our guests.