Job Description

Do you love interacting with customers and guests? Are you self-motivated, highly ambitious and do you have the desire to succeed? Are you looking for a position that has a lot of job variety? Do you have previous hotel management experience?

If so, we want to hear from you!

The Fairfield Inn & Suites -Roseville, MN is looking for a highly enthusiastic, hands-on individual to join our management team as General Manager. This challenging position has overall responsibility for managing the operations of the hotel to maximize profitability, ensure superior service and product quality, and drive brand and value initiatives, hotel performance, and the development of people.

Below is a list of the types of responsibilities that you will have. But to sum it up, we need a great hands on manager who knows how to deliver exceptional customer service and quality room stays while creating a team that loves coming to work each day. We will support you and give you the resources you need to build and lead a great team. If you are motivated by being the best, please apply today!

Major Duties and Responsibilities

Job responsibilities:

Operations of the hotel

Staff Development

Budgeting

Inventory Management

Professional Image

Support Operational areas

Maintain property to Quality Assurance Standards

Guest Service Scores

Manager on Duty

Covering Shifts

Financial

Prepare annual and monthly sales and marketing plans to achieve targeted financial goals. Oversee, check and control all operating expenses and take action to control expenses. Identify capital expenditure requirements and recommend necessary investments to ensure and improve upon property operations.

Human Resources

Organize and hold regularly scheduled internal meetings regarding sales, upcoming events, quality control, safety, etc. Oversee and direct scheduling of team members to maximize guest satisfaction while controlling labor expense. Develop and implement programs to improve team member's performance and morale in line with company policies and procedures and guest satisfaction goals. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to improve performance. Oversee and resolve any salary, disciplinary or human resources events.

Guest Satisfaction

Establish and drive guest satisfaction goals by team members. Interact with guests, solicit feedback and build relationships. Inspect the property on an ongoing basis and take action to ensure proper guestroom cleanliness, function room set up, public room set-ups, overall sanitation and guest and team member safety.

Qualifications

High School Diploma. Strong work ethic. Schedule must be flexible.
Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Employee discount Paid time off
Education:

High school or equivalent (Preferred)
Work Location: In person