Job Description

General Manager

Doro Marketplace

The Marketplace General Manager plays a crucial role in overseeing and managing all

aspects of the business to ensure its smooth operation and success. The GM is expected to

be able to create a warm and welcoming environment for our guests and employees while

ensuring efficient and profitable day-to-day operations. The GM has high personal

standards and is passionate about the details that matter to the overall appearance of our

bakery cafe, supporting our guest experience. The GM supports the Company's success by

being a people developer and having an owner operator mentality.

Key responsibilities include the following.

Recruit, train and develop employees to ensure that the cafe is optimally staffed
throughout the year and able to plan appropriately for future staffing needs.

Writing schedules that will support employee's learning curves while ensuring an
optimal guest experience and staying within the fiscal guardrails.

Modeling authentic hospitality and responsible for instilling this behavior within the
team.

Displays the ability to have hard conversations with employees, if needed, to
maintain high standards and improve performance.

Overseeing all Marketplace purchases, optimizing freshness while staying within
budgetary guidelines.

Ensures Food Safety in the cafe. Responding to online reviews and all guest feedback in a timely manner. Overseeing all cafe administrative tasks and maintains accurate records and
documentation for audits.

Is compliant with local, state, and federal regulations, including food safety and labor
laws.

Ensuring that all products meet our high-quality standards, and that presentation of
our bakery case is maintained throughout the various day parts according to our

guidelines.

Analyzing financial data to identify trends and makes informed decisions to
implement cost-saving measures and strategies to increase revenue through the

various sales channels.

Upholding DORO Marketplace brand and facility standards by responding timely to
any R&M issues.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Work Location: In person