Job Description

Now hiring for the General Manager position at Crumbl in Bend, Oregon! Crumbl is a gourmet dessert bakery with a fun rotating menu available via in-store pick up, Curbside, and home and business deliveries. The general manager will be working full time under the area manager, performing tasks such as; staffing, employee training, marketing, kitchen testing, and more. Operation hours are from 5:00AM to midnight Monday-Saturday, with 3-4 shifts throughout the day. The standard GM schedule is 8am-5pm M-F, though you will need to work an inconsistent schedule at times based on coverage needs and shift performance. Current policy is to be closed on Sundays.

:

Planning and directing the day-to-day operations of the store. Develop strategies to improve customer service and drive sales. Follow store policies and maintain high standards and conditions that foster a positive environment. Must strictly follow corporate brand standards and operating procedures. Additional responsibilities include:

Protect employees and customers by providing a safe and clean store environment. Maintain the stability and reputation of the store by complying with legal requirements. Maintain professional and technical knowledge by attending Crumbl trainings; establishing personal networks; participating in community events. Maintain operations by enforcing all operational procedures and personnel policies. Maintain inventory by implementing purchasing plans and staying in contact with vendors and suppliers. Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent. Manage all controllable costs to keep operations profitable. Deal with staffing issues such as interviewing potential staff, conducting performance reviews, as well as providing or organizing training and development. Respond to customer complaints and comments. Organize special promotions, displays and events. Update colleagues on business performance, new initiatives and other pertinent issues. Promote the Crumbl brand and seek out outside sales and catering opportunities locally. Need to be current on or be able to obtain all certification required by State of Oregon for Managers position in food handling. Must have a current Servsafe Managers certification. Should be proficient in written communication. Must be familiar with writing a shift schedule.
Check out Crumbl Cookies website, and social media pages to get an idea of the brand and concept of this exciting franchise.

Come join an amazing company, with a fun but challenging work environment and potential for a long term, satisfying career.

We look forward to talking with you.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance
Application Question(s):

Why do you feel that you would be a good manager at Crumbl?
Education:

High school or equivalent (Preferred)
Experience:

Management: 2 years (Required) Customer Service: 5 years (Required)
Ability to Relocate:

Bend, OR 97703: Relocate before starting work (Required)
Work Location: In person