Job Description

Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Sunday, October 26, 2025
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
The Scheduling Work Coordinator manages operational planning and coordination for FCS, O&M, Measurement, and System Integrity, including assigning and managing work performed by Contractors. The Scheduling Work Coordinator will also receive and handle calls that require research and follow up and must use judgment and problem-solving skills to resolve issues in a timely manner.
ResponsibilitiesCoordinate with local, state and federal government on pre-construction, repairs, locates, permits, and encroachment documents for FCS, O&M, Measurement, and System Integrity. Keep ARM current based on completed pre-work. Work with Ops Techs and Ops supervisors for jobs that require a more technical and deeper gas system knowledge. Assign and coordinate work for Field Customer Service (CFOT), Measurement, and O&M. This includes assigning work to crews and individuals. Work with Scheduling & Operations Supervisors to resolve operational service issues and scheduled work orders. Communicate with company personnel and community resources (police, fire, medical, etc.) to ensure appropriate response is being taken. Assure all compliance dates are met. IE. Grade 2 leaks and re-checks Work with Resource Center inventory personnel in the timely ordering and delivery of materials and supplies.

Required/Basic QualificationsAssociates degree in other Technical and 1-year related work experience In lieu of Associates degree AND 1 year related work experience listed above, High School/GED

Additional Preferred QualificationsFamiliar with FCS, O&M, and Measurement standards and practices Proficiency with Microsoft Suite of products and any email system Demonstrated ability to manage emergency situations in a calm and effective manner Demonstrated analytical and problem-solving skills Familiar with Asset Resource Management (ARM), FieldSmart, Service Suite, S2K, SAP or other related computer information systems

Working ConditionsHybrid Mobility Classification Sedentary work exerting negligible amount of force frequently or constantly and/or up to 10 lbs. of force occasionally to lift, carry, push, pull, or otherwise move objects; involves sitting most of the time at a computer, but may involve walking or standing for brief periods of time Vision and hearing acuity for communication with others Able to be flexible and work additional hours as needed

#LI-AB2
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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