Job Description

Jackson Hewitt Tax Service is hiring Customer Service Professionals now to secure staff for the busy upcoming tax season (December through April 2026). We are seeking several full-time tax preparers/data entry professional for our tax offices. Busy, but fun and friendly environment.

Qualifications:

Some College, High School Diploma or equivalent experience Experience Preparing Individual income tax returns is nice but not necessary PTIN or ability to obtain PTIN provides advancement Experience in accounting, finance, bookkeeping or tax preparation helpful. Excellent Customer Service Skills a must. Ability to work in a fast-paced business environment Excellent verbal and written communication skills Experience with tax software a plus Review financial records Strength in posting appointments and communication with clients High level of confidentiality Strong attention to detail
Responsibilities:

Market Jackson Hewitt Services to Walmart associates and customers Provides details to customers concerning appropriate company products and services. Follow up with customers for additional information, as necessary, to insure accurate completion of tax returns. Reviews all tax return forms for accuracy and completeness, scan all documents to file, records customer info on excel spreadsheet for drop offs. Resolves customer complaints, or refers situations to supervisor (as appropriate) for resolution. Assists with general office support such as filing, mailing, etc., when necessary exceed established goals. Performs other duties as required.
Appointments are already pre-booked for the 2026 tax season. Tax Preparers/Data Entry Associates are scheduled to meet with clients in our office to collect income tax information. This position offers a flexible schedule. This position has the option to work days, evenings, weekends or variety of times, whichever is most convenient to you.

Work Remotely

No
Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

Flexible schedule
Work Location: In person