Job Description

Job description

Put your positive attitude and customer skills to work in our fast-paced environment. The successful Parts Advisor candidate must be able to demonstrate strong sales and the highest commitment to customer satisfaction. We are looking for a tech-savvy individual with great organizational and communication skills as well as a strong work ethic. In this role, your goal is to assist our customers (both internal and external) with all of their parts needs, while creating an overall positive experience.

Responsibilities:

Provide fast and courteous service to technicians, retail, and wholesale customers.

Utilize reference manuals, parts illustrations, and computer programs to select all parts needed to complete a vehicle repair list and price out parts on repair orders and or counter tickets, and retrieve parts from their appropriate shelves and dedicated locations within the parts dept.

Write purchase orders for parts as needed from outside suppliers and obtain management approval.

Properly input loss sales, and sales into the inventory control system. Maintain records of all special-order parts and notify the person who authorized the order of receipt.

Maintain the special-order parts inventory in a clean and orderly manner.

Make sure technicians turn in all defective parts necessary for warranty scrap and tag them appropriately.

Help "scrap" parts held for factory claims with the factory representative.

Maintain the warranty return parts inventory in a clean and organized manner.

Participate in conducting a perpetual inventory.

Keep work area clean, free of debris, safe and put away loose stock.

QUALIFICATIONS: Prior automotive parts counter, service advisor, or mechanic experience. Knowledge of automotive repairs, processes, and the use of parts catalogs. Must have computer proficiency, prior DMS experience a plus. Ability to identify, comprehend, and act on changing customer requirements and the ability to lift and carry 50 pounds.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Education:

High school or equivalent (Preferred)
Experience:

Sales Experience: 1 year (Preferred) Inventory Control: 1 year (Preferred)
Language:

Multilingual (Preferred)
License/Certification:

Driver's License (Preferred) ASE Certification (Preferred)
Work Location: In person